Sales Engineer

Há 3 dias

São Paulo São Paulo, Estado de São Paulo, Brasil Trend Micro Tempo inteiro
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpointsWith 7,000 employees across 65 countries, and the world’s most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world. Location: São Paulo, Brazil Position Summary:The Sales Engineer (SE) is the technical bridge between our Sales Representatives and their pre-sales customers. The SE will take ownership of the prime technical relationship with our pre-sales customers to help close deals by proactively managing and delivering technical information to our customers both onsite, online, and via telephone. Duties & Responsibilities:Provide detailed technical knowledge of Trend Micro software products in the pre-sales context in a fast-paced, high-pressure environment under minimal supervisionProvide Proof of Concept service to pre-sales customers and help clients with planning and implementation of Trend Micro productsWill provide software and network troubleshooting in complex customer environmentsMaintain and expand working knowledge of current and beta productsShare best practices with other SEs to enhance quality of service and efficiencyProvide product training and mentoring when requiredContribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutionsChannel feature requests to Product Management to enhance Trend Micro productsParticipate in alliance projects including building vendor and customers relationshipsQualifications/Requirements:BS degree or combination of: education and pre-sales experience in Security Software and Systems.Experience Required:5+ years Sales Engineering and/or professional services experience required5+ years experience with various Computer Software and Systems5+ years experience with various Content Security Software and Systems2+ years experience with Cloud Computing enviromentsExperience with VMware vCenter and View/VDI.Network InfrastructureSolid multi-tasking and problem resolution abilitiesSelf-starter and Quick learner with desire to learn new tools and technologiesStrong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clientsMicrosoft - Windows, Active Directory, System Center, Exchange, SQL and IISExperience with Linux and PostreSQLVMware vCloud Director Experience, Familiarity with Amazon AWS and Azure is a plusRouting, Switching, Edge Firewalls, Load BalancingEnglish is requiredOne or more of the following certifications or related experience is desired:SAP - AWS Solutions Architect ProfessionalCISSP – Certified Information Systems Security ProfessionalSecurity+

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Comptia Security PlusMCP – Microsoft Certified ProfessionalMCSE – Microsoft Certified Solutions ExpertLPIC-1 - Linux AdministratorLPIC-2 - Linux EngineerVCP – VMware Certified ProfessionalCCNA – Cisco Certified Network Associate#LI-MW1At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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