SAP Project Manager

Vaga: SAP - Project Manager

Local: 100% Remoto

Início: Imediato

Prazo: 12 meses

Idioma: Inglês Fluente

As a Technical Leader in team, you will:

• Lead and driven large SAP projects for big clients across country’s (Brasil, México, India and EUA)

• Technical Leader delivery successfully to large public and private sector organizations.

• Lead and support SAP S/4HANA pursuits and Practice Development initiatives

• Technical Leader delivery of SAP S/4HANA projects successfully to large public and private sector organizations

• Supervise and coach junior colleagues and manage client engagements

• Develop external eminence for Deloitte

• Build strong business relationships with potential clients

• Promote and foster collaboration and knowledge sharing between practitioners within Deloitte

Enough about us, let’s talk about you

You are someone with:

• 8+ years minimum project experience in the SAP space, 5+ years in a leadership or project management capacity

• Nice to have PMP, CSM, CSPM, or other Project management related certification.

• Advanced knowledge of program and project management discipline including risk and quality management practices in waterfall and agile delivery.

• Experience with business transformation and technology enablement AMS project delivery and an understanding of technology implementation issues and risk.

• Experience communicating project status at various stakeholder levels.

• Detail-oriented, including ability to identify important details, ensuring items are not overlooked and consistent quality delivery of work, keeping the overall goals of the project in mind.

• Strong leadership, business development, organizational and interpersonal skills.

• Assist in the coordination, planning and management of cross-functional project execution activities;

• Assist with compliance to project requirements and standards

• Assist with internal escalations

• Capture project status and supporting metrics and communicate these data points to the Project Manager.

• Ensure proper use of methodology, tools and procedures by Project team members.

• Assist in Resource Management process, creating and tracking resource requests.

• Assist with financial planning and reporting tools

• Assist with the capture and recording of inputs for financial planning and management; including capture of project team timesheets (including external parties), effort expensed, project costs, project invoices etc.

• Track subcontractor activities (timesheets) and deliverables, as per contracting model.

• Assist with tracking and monitor project change requests.

• Assist with RAID Meetings, documentation, invitations, minutes

• Assist with management and documentation of project deliverable reviews and review sessions

• Assist with minutes of reviews and related project approvals

• Assist Project Manager with Project Sponsors and Project review Boards; including development of content, meeting minutes etc.

• Assist with project escalations

• Assist with management and tracking of key project documents and deliverables

• Participate in project weekly/monthly meetings, and in Project Reviews;

• Assist with the capture of Lessons Learnt

• Ensure the Meeting Minutes and Project Documents are properly shared and archived.

• Demonstrates the ability to work within a matrix organization.

Responsibility

Business / Customer:

• Work closely with account management/vertical team for customer satisfaction.

• Work closely with internal stakeholders and customer to ensure proper alignment to business objectives.

• Ensure that customers and internal business stakeholders are kept informed about the current status and development of the Engagement / Project in a transparent / proactive manner.

• Establish robust governance and ensure compliance.

• Identify initiate and implement continual service improvement and transformation plans.

• Ensure data integrity and quality reporting.

• Proactive Risk Management.

Project/Process

• Adherence to process compliance based on organization/client standards frameworks and tools.

• Ensure that all teams comply with processes as part of service delivery.

• Ensure that responsibilities related to administration are met by the Leads (such as time sheets shifts weekly reviews).

• Responsible for Operational aspects of Project Administration (for example: ESA).

• Ensure effective change control policies are in place.

• Ensure availability of required infrastructure for efficient delivery.

• Responsible for optimum resource planning and management.

• Setup regular customer meeting for project / engagement updates based on the Governance plan.

• Ensure optimum staffing in the project.

• Ensure operational rigor on the floor.

Engagement Management

• Conducts regular / quarterly business review meetings with the customer to discuss the service quality

• Delivers a quarterly balanced scorecard with KPI’s to ensure overall customer satisfaction (performance review)

• Proposes and discusses improvement potential

• Conducts service and business planning meetings to

• Understands customer business needs

• Explains aspects of SAP's overall cloud strategy and the growing portfolio

• To enable adoption of S/4HANA and cloud standardization

• To enable transformation towards SAP Cloud Solutions

Delivery Management

• Contribute to onboarding/transition projects

• Contribute to the overall service/project delivery according to planned scope, budget and milestones

• Single point of contact for service and support requirements of the customer regarding SAP cloud solutions

• Contribute to delivery/operations teams to perform and drive root cause analysis to completion

• Contributes to the de-escalations of critical customer situations

• Contributes to critical customer situations in conjunction with teams from Mission Control Center (MCC) and Operations Control Center (OCC) if applicable

• Supports the preparation of proposals, solution assessments and service scoping exercises (if applicable)

• Support feedback loop into development/operations unit

• Contribute to customer release and maintenance activities (establish a customer IT calendar)

• Contributes to quality plans for the customer

• Support service plan execution for Enhanced Managed Services and Cloud Application Services

• Support monthly service reporting

Account Management

• Collaborates with sales to ensure upsell and renewal (participate in the deal review meetings if applicable)

• General overview of commercial responsibility

• Supports commercial change requests

• Helps to maintain the general overview of sizing / pricing of upcoming change requests

• Joins Cloud Application Services operating profit reviews

• Contributes to the liaison with different SAP stakeholders involved in the accounts, to ensure success and integration with neighboring teams

Mandatory requirements:

- has Good communication English skills

- Manage meetings, conference bridges

*Support Coverage: will work 09am - 18pm Brazil time.

*100% remote