Technical Support Engineer-LATAM

Responsibilities:Face-to-face engagement (on-site support) with Customer to provide Technical SupportIn charge of or assist on POC (Proof of Concept), Demonstration, Presentation, technical exchanges, tracking and fixing technical issue, training partner and customer.Technical support by phone, email and another remote way.Provide training to internal and...

Technical Support Engineer – Level 3At Park Place Technologies, a "customer first" attitude is inherent in every engagement with our customers. The Technical Support Engineer L3 is responsible for proactively responding to technical problems and incidents for customers supported under Park Place Technologies Maintenance and/or Managed Services offerings....

Position summaryWe are looking for a dynamic Product Technical Support Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our technical...

Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required Good knowledge of Unix, SQL and scripting languages Work on supporting Product servers and clients on cutting-edge platforms. Contribute to our continuous improvement and continuous delivery Continually focus on enhancing...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...

Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...

:Medit is a global leader in digital dentistry, known for delivering fast, reliable, and intuitive 3D scanning solutions that empower dental professionals across more than 100 countries. Our ecosystem—including the i500–i900 series intraoral scanners, Medit Link, and our expanding lineup of clinical and workflow applications—is growing rapidly...

What would you do?Solve technical doubts regarding the functioning of the services offered, both to internal and external customers, becoming an expert of these.Cooperate and support their fellow Support in resolving the incidents they require.Ensure compliance with the SLA for the resolution of cases established with clients.Correctly identify the...