Manufacturing Quality and Aftersales Specialist

Há 2 dias

São Paulo, Estado de São Paulo, Brasil Vammo Tempo inteiro

About Vammo

Vammo is building an accessible, resilient, and scalable clean energy network for emerging megacities, starting in Latin America. By combining electric motorcycle subscriptions with a rapidly expanding battery swap infrastructure, we make clean transportation affordable and reliable for the millions who keep cities moving.


Founded in 2022 and headquartered in São Paulo, Vammo has raised $100M from top-tier investors across the globe. Our founders and team represent an incredibly diverse and international group that is built of former executives coming from Tesla, Uber, Rappi, iFood, Loggi, Niu, Jump and others. We are all deeply motivated by the mission to decarbonize Latin America while simultaneously reducing costs for one of the region’s most vulnerable populations.


The next wave of mobility innovation will come not from San Francisco, but from São Paulo. Our operations will soon expand from Sao Paulo to cities across Brazil, Mexico, and Colombia, proving that real climate impact and transformative business models can be built first where the need is greatest.

About the Role:

As a Manufacturing Quality and Aftersales Specialist, you will play a vital role in our commitment to implementing best practices in quality control. This position is dedicated to ensuring the highest quality standards in our products through collaboration with suppliers, monitoring quality processes, and enhancing our aftersales services. Your contributions will not only enhance our products and services but also strengthen positive relationships with our customers.Job Description:

  • Collaborate with suppliers to establish clear quality expectations and standards for components and materials.
  • Evaluate suppliers reports to ensure compliance with quality standards and identify opportunities for improvement.
  • Monitor the quality processes for incoming materials, documenting and analyzing relevant data and processes.
  • Manage warranty processes with suppliers, including the preparation and submission of technical reports, claims, and supporting documentation.
  • Create detailed reports on product quality metrics and supplier performance, identifying trends and opportunities for enhancement.
  • Work closely with cross-functional teams to communicate findings and recommend actions that improve product quality and customer satisfaction.


Hard Skills:

  • Experience in quality assurance, supplier management, or a related field within manufacturing or the automotive industry.
  • Proficiency in quality management systems and reporting tools that facilitate effective data analysis.
  • Strong analytical skills to assess product performance and identify recurring quality issues.
  • Advanced English proficiency for effective drafting and communication.


Soft Skills:

  • Highly Disciplined: Demonstrates a strong commitment to accuracy, organization, and consistency in all tasks.
  • Process-Oriented Thinking: Employs systematic thinking to analyze workflows and enhance problem-solving capabilities, ensuring efficiency in processes.
  • Attention to Detail: Conducts thorough evaluations of supplier quality and product performance, focusing on delivering high-quality outcomes.
  • Effective Communication Skills: Communicates clearly and concisely with stakeholders, fostering collaboration and mutual understanding across teams.


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