Supply Chain Analyst
Há 5 horas
We are seeking a Supply Chain Analyst to join our team in Brazil. This role is focused on ensuring smooth logistics operations, strong partner performance, and a reliable delivery experience. You will work closely with carriers, pharmacies, and internal teams to solve issues, manage daily operations, and support continuous improvements.
Responsibilities
- Monitor daily performance of logistics partners and share KPI updates with internal teams.
- Support leadership in carrier negotiations by providing operational data and performance insights.
- Act as the main contact for carriers and the CX team to resolve delivery issues quickly.
- Manage critical delivery cases by coordinating with internal teams and carriers to avoid escalations.
- Make decisions on reshipments, new delivery attempts, and order cancellations together with pharmacies and partners.
- Maintain accurate delivery information in internal systems (tracking numbers, links, status updates).
- Support logistics improvement initiatives, including testing new partners, adjusting order allocation, and building monitoring processes.
Qualifications
- Intermediate to advanced English.
- Bachelor’s degree in Supply Chain, Business, Engineering, or related fields.
- 2+ years of experience in Supply Chain, Logistics, or Operations, ideally in fast-paced or tech-driven environments.
- Good understanding of logistics operations and partner management.
- Strong problem-solving skills and ability to analyze operational data.
- Proficiency in Excel; experience with ERP, logistics systems, or BI tools is a plus.
- Strong communication, organization, and ability to manage multiple priorities.
- Collaborative mindset and comfort working with teams in different countries.
Salary & Benefits
- Stock option plan
- Private medical insurance
- Gym & wellness benefit with Wellhub
- English classes benefit with Cambly
- 30 days holidays yearly (calendar days)
- International exposure with direct interactions with the UK team
- Annual company retreat
- A fun and friendly working environment with sharp and motivated co-workers
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