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We are looking for a Email - RPG Gaming Customer Support Representative (FULL-TIME REMOTE JOB)At Customer Umbrella, we help people one caring interaction at a time – that includes you Join us and you will shine with us as a Customer Service Representative. Now hiring for fully remote Work from Home positionRequirements:You love playing GamesCandidates should have previous experience in the Customer Support fieldMust speak and write professional EnglishKnowledge in Email Etiquette Personal Computer or Laptop with a Stable Internet Connection.Minimum requirements - Windows: 15.6" AMD Ryzen 7 5800U, 1,9-4,4 GHZ / AMD Radeon Vega 8 / 32GB / SSD - 512GBYou enjoy use and understand computer systems.Computer skills, fast and accurate keyboard writing speedUn-Interrupted Electricity and or UPS(power backup)RPG Games knowledge, Mobile Gaming, PC Gaming, Console Gaming, E-sports Knowledge is a must.Enjoy working with peopleWork with us and you'll enjoy:Work with a young, international teamCompetitive salary with a fair chance of promotionInternal Company Bonuses20 Paid days off (vacation)7 weeks of Paid training (Mon-Friday business hours GMT+2 Time Zone)Schedule: 24/7 Coverage – 5 working days a week / 2 days off, 8.5 hours working shiftsShifts 02:00 - 10:30 (Night) GMT+2 Time Zone (21:00PM - 5:30AM BRT)Job Description:Answering players questions via Email only.Helping resolving player issues and guiding them to the right answers.Troubleshooting and providing technical solutionsWorking, Training, and communicating with the teams in English.Fully Remote
