Business Analyst – ServiceNow
Há 2 dias
Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are seeking an experienced "Business Analyst – ServiceNow" to design, implement, and maintain comprehensive ServiceNow solutions across multiple modules and business processes.Responsibility:Gather and document requirements for ServiceNow projects.Assess processes and propose improvements/automation.Design solutions in collaboration with technical teams.Support platform configuration and customization.Plan and execute tests to ensure quality.Train users and maintain complete documentation.Coordinate deliverables and promote continuous improvement.Fluent English (meetings with U.S. stakeholders).Bachelor’s degree in business administration, IT, or related fields.Experience as a Business Analyst, preferably with ServiceNow.Knowledge of Agile methodologies (Scrum/Kanban) and ITIL.Strong analytical skills, problem-solving abilities, and effective communication.Nice to have: Experience in ServiceNow configuration/customization.Strong organizational skills, attention to detail, and ability to manage multiple priorities.PMI-ACP or PSPO certification.What can you expect from us?• Professional development and constant evolution of your skills, always in line with your interests.• Opportunities to work outside Brazil• A collaborative, diverse and innovative environment that encourages teamwork.What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#BuildingonbeliefID: 10170349
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São Paulo, São Paulo, Brasil ServiceNow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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São Paulo, São Paulo, Brasil ServiceNow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
