IT Operations Analyst

3 semanas atrás


São Paulo Brazil, BR TIM Brasil Tempo inteiro

Descrição do Perfil:

Responsável pelo suporte e operação dos sistemas operacionais da companhia, bem como a resolução de problemas técnicos de média e alta complexidade relacionados a sistemas e demandas de projetos


Principais Atividades:

• Operar e manter os sistemas do seu domínio funcional com foco em disponibilidade e performance

• Participar de soluções técnicas adequadas através da interação com áreas/equipes envolvidas no

projeto/sistema • Atuar em restores e changes de alta capacidade

• Atuar na resolução de incidentes e análise de causa raiz no BSCSIX

• Atuar proativamente para alta disponibilidade

• Atuar na arquitetura de projetos sob o ponto de vista de sistemas operacionais

• Atuar na implementação de soluções de Servidores / Storage e soluções de Infra Estrutura

• Fazer abertura de chamados nos fornecedores

• Fazer análise de performance

• Realizar manutenções em Ferramentas e Software de Cluster

• Participar de manutenções em DNS, AD, DHCP, Exchange entre outras ferramentas Microsoft

• Atuar com regras de negócios Faturamento para liberação dos ciclos


Conhecimento/Experiência Desejável:

• Project Management

• Conhecimento em DevOps• Linguagens de programação (SQL, Shell Script, Pyhton, Scala, Java, etc.)• Sistemas operacionais (Linux, Unix, etc.) - Desejável

• Plataformas de automação (Selenium, Appium, Splunk, Control M, Node-Red) - Desejável • Rede e storages

• Software de clusterware

• Metodologias desenvolvimento lean/agile

• Sistemas de Billing (Pós/Controle e Corporativo)

• Analytics

• Formação superior completa: Ciências da Computação, engenharia de software ou cursos relacionados a TI


Na TIM, o seu bem-estar é o nosso bem-estar, por isso o programa Conexão Bem + Estar tem o propósito de fortalecer o cuidado genuíno da TIM com o TIMe e suas famílias, por meio de iniciativas práticas em diversas frentes para todos e todas estarem sempre bem, na vida pessoal e profissional.

Fique por dentro dos nossos benefícios e iniciativas para o seu bem-estar:

  • Assistência Médica e Odontológica *
  • Benefício Medicamentos *
  • Gympass *
  • Vale Alimentação e/ou Refeição
  • Vale Transporte
  • Previdência Privada
  • Aparelho celular com Internet Ilimitada e franquia de Voz
  • Curso de inglês online extensível a 1 familiar ou amigo
  • Programa de Treinamento e Capacitação Internos
  • Participação nos Lucros
  • Meu primeiro benefício - Auxílio para filhos até 2 anos de idade
  • Reembolso Creche (para pais ou mães)
  • Modelos de trabalho e jornada flexíveis
  • Happy Day - Dia de folga no mês do aniversário

E outros

  • Extensível a dependentes legais"


Somos Mais na TIM

É ter MAIS sintonia com todo o TIMe e se conectar com o que acreditamos. É aprender novas formas de oferecer ao mundo um trabalho com MAIS propósito.

É o que nos move a fazer MAIS e melhor. É desenvolver habilidades com criatividade e transformar tecnologia em MAIS liberdade.

É imaginar as possibilidades com MAIS inovação, conectando todas as pessoas, com respeito e agilidade.

É uma cultura cada vez MAIS essencial par o nosso dia a dia. É criar um impacto MAIS positivo sendo quem você é.

Vem ser você e fazer parte de um TIMe que tem a coragem para inovar, a liberdade de tentar e a vontade para fazer a diferença na vida das pessoas.

Isso significa que temos um ambiente positivo de desenvolvimento, oportunidades e inclusão. São o reconhecimento de que fazemos a diferença na vida das pessoas. Vamos continuar trabalhando, desenvolvendo as melhores práticas do mercado e evoluindo junto com nosso TIMe.

Juntos, #SomosMaisNaTIM


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