Onboarding Specialist

Há 3 dias


Brazil, BR Sierra Studio Tempo inteiro

About Sierra Studio

When you apply to Sierra, you join an ecosystem. We specialize in connecting talented Brazilian professionals with exciting career opportunities in a highly-vetted small community of growing companies in the US. Applying to Sierra seamlessly integrates you into this ecosystem, granting automatic eligibility for all relevant opportunities we offer.


About Our Hiring Partner

Our hiring partner is a rapidly growing, fully remote startup revolutionizing online advertising analytics. They offer cutting-edge technologies to enhance how businesses understand and optimize their marketing efforts. Their platform includes server-side tracking, automated UTM tagging, AI/ML incrementality testing, and more.


Job Description

We are looking for a detail-oriented and customer-focused Onboarding Specialist to join our hiring partner's team. In this role, you will be responsible for integrating new clients and setting them up across various platforms, with a focus on email marketing systems. This is a fully remote position, offering the flexibility to work from anywhere while being part of an innovative and dynamic startup environment.


Responsibilities

- Manage the onboarding process for new clients, ensuring a smooth and efficient integration

- Set up and configure client accounts across multiple platforms, with a focus on email marketing tools

- Create and manage audiences in email marketing systems

- Develop and implement email flows and campaigns using platforms like Klaviyo

- Work with email templates and customize them according to client needs

- Collaborate with cross-functional teams to ensure successful client onboarding

- Provide excellent customer service and support throughout the onboarding process

- Stay up-to-date with industry trends and best practices in email marketing and client onboarding


Qualifications

- 1-2 years of experience in email marketing or a related field

- Proficiency in email marketing platforms, particularly Klaviyo or similar systems

- Experience creating and managing email flows and campaigns

- Familiarity with email template creation and customization

- Strong attention to detail and excellent organizational skills

- Outstanding communication and interpersonal abilities

- Ability to work independently in a remote environment

- Fluency in English


Preferred Qualifications

- Experience creating audiences in Facebook Ads or Google Ads

- Knowledge of Google Tag Manager (GTM)

- Basic understanding of JavaScript or completion of related college courses

- Familiarity with other marketing automation tools and CRM systems


Why Join Our Hiring Partner?

- Opportunity to work with a rapidly growing startup

- Fully remote work environment, offering flexibility and work-life balance

- Chance to make a significant impact in a dynamic and innovative company

- Exposure to cutting-edge marketing technologies and practices

- Collaborative team environment with opportunities for professional growth


Salary Range

4-6k in USD


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