Customer Support Representative

Há 7 dias


São Paulo São Paulo, Estado de São Paulo, Brasil Bettingjobs Tempo inteiro
BettingJobs

is working with a fast-growing B2B casino platform provider, who are currently looking to add a Customer Support Agent to their team in Sao Paulo. Responsibilities: Respond to customer inquiries via email, chat, and phone in a timely and professional manner. Resolve issues related to account management, gameplay, payments, and technical difficulties. Collaborate with the customer support teams in Spain and Cyprus to ensure consistent service standards and share best practices. Maintain accurate records of customer interactions and resolutions. Provide feedback and insights to improve our products and services. Stay updated on company policies, promotions, and industry trends to provide accurate information to customers. Escalate complex issues to the appropriate departments for further investigation and resolution.

Requirements: Proven experience in a similar customer support role within the iGaming industry. Excellent communication skills, both written and verbal, in English; additional language skills are a plus. Strong problem-solving abilities and attention to detail. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Familiarity with customer support software and tools. A positive attitude and a commitment to providing outstanding customer service. Flexibility to work various shifts, including evenings and weekends, as needed. High school diploma or equivalent; a degree in a related field is a plus. Fluent in Portuguese.



  • São Paulo, São Paulo, Brasil Astropay Tempo inteiro

    Primary Responsibilities & Expectations: As a Customer Support Representative at AstroPay, you will be at the forefront of our customer interactions, providing timely first assistance to our users via email and chat.Your role is instrumental in addressing user inquiries, troubleshooting issues, and enhancing our platform's user satisfaction. The ideal...


  • São Paulo, São Paulo, Brasil Airwallex Tempo inteiro

    If you're excited to do the most ambitious work of your career and change the way money moves around the world - join usRole:We're looking for a dedicated, empathetic team member to join us as a Customer Support Representative to serve our US customer base. We're looking for proactive, high-energy individuals who have a passion for delivering a seamless...


  • São Paulo, São Paulo, Brasil Deere & Company Tempo inteiro

    Junior Customer Support Representative with German Junior Customer Support Representative with German x Advanced Options 13 open jobs. Match scores are indicators of potential fit and not a promise of any hiring activities. Jobs will be labeled when they're a good or great match Great matches will be shown first in search results Relevant skills and...


  • São Paulo, São Paulo, Brasil BettingJobs Tempo inteiro

    BettingJobs is working with a fast-growing B2B casino platform provider, who are currently looking to add a Customer Support Agent to their team in Sao Paulo. Responsibilities: Respond to customer inquiries via email, chat, and phone in a timely and professional manner. Resolve issues related to account management, gameplay, payments, and technical...


  • São Paulo, São Paulo, Brasil Rakuten Travel Xchange Tempo inteiro

    Customer Service RepresentativeAs a customer service representative, you will be the front line of support for our clients and suppliers, ensuring their concerns are promptly addressed and resolved with a sense of urgency. We are seeking a customer service representative who places a high value on customer satisfaction and retention. This role requires...

  • Customer Support

    Há 6 dias


    São Paulo, São Paulo, Brasil SmallWorld FS Tempo inteiro

    Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and...


  • São Paulo, São Paulo, Brasil Jobs for Humanity Tempo inteiro

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...


  • São Paulo, São Paulo, Brasil Third-Party Job Posts Tempo inteiro

    As a Customer Support Lead, you will work closely with the Customer Support leadership to help build a team of elite Customer Support Coaches. You will make our company motto of "more reservations, happier guests" a reality by providing outstanding support to our customers and coaches around the world. To drive this point forward, you will be responsible for...

  • Customer Support

    Há 6 dias


    São Paulo, São Paulo, Brasil Small World Financial Services Tempo inteiro

    Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and...


  • São Paulo, São Paulo, Brasil Optimal Solution SRL. Tempo inteiro

    Description:A Customer Service Representative, or CSR, will:act as a liaison;- provide product/service information;- resolve problems with accuracy and efficiency.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities: Manage large amounts of chats, tickets and...


  • São Paulo, São Paulo, Brasil Sportyjob Tempo inteiro

    Team for Career Site Customer ServiceIn short As an On Customer Service Representative with a focus on DTC (we call them Happiness Deliverers), your number one job is to ensure On customers are happy Part of your goal is to help us become the best sports retailer in the industry. You will be the first point of contact for our direct webshop customers and...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil PEXLY Tempo inteiro

    Join our fast growing company as a English speaking Customer Support Representative (with English C1 and fluent Brazilian Portuguese language skills) for our Client. To support the ongoing growth and commitment to their customers, we are currently seeking a professional who can work for a gambling platform and is highly organized, possesses excellent...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil PEXLY Tempo inteiro

    Join our fast growing company as a English speaking Customer Support Representative (with English C1 and fluent Brazilian Portuguese language skills) for our Client. To support the ongoing growth and commitment to their customers, we are currently seeking a professional who can work for a gambling platform and is highly organized, possesses excellent...


  • São Paulo, São Paulo, Brasil On Tempo inteiro

    Team for Career SiteCustomer ServiceIn shortAs an On Customer Service Representative with a focus on DTC (we call them Happiness Deliverers), your number one job is to ensure On customers are happy Part of your goal is to help us become the best sports retailer in the industry. You will be the first point of contact for our direct webshop customers and...


  • São Paulo, São Paulo, Brasil On Tempo inteiro

    Team for Career SiteCustomer ServiceIn shortAs an On Customer Service Representative with a focus on DTC (we call them Happiness Deliverers), your number one job is to ensure On customers are happy Part of your goal is to help us become the best sports retailer in the industry. You will be the first point of contact for our direct webshop customers and...

  • Customer Support

    Há 7 dias


    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Customer Support We are building a dedicated global team to support the TV Meters product line. The TV Meters Customer Support Engineer is a...


  • São Paulo, São Paulo, Brasil Wesco Tempo inteiro

    As a Representative Customer Service, you will respond to customer inquiries by telephone, e mail and/or walk ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to...


  • São Paulo, São Paulo, Brasil Humanity Tempo inteiro

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...


  • São Paulo, São Paulo, Brasil Leanix Jobs Tempo inteiro

    SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and...

  • Customer Support Associate

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Arrow Electronics, Inc. Tempo inteiro

    Position:Customer Support AssociateJob Description:What You'll Be Doing:Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.Responsible for handling more...