Senior ServiceNow Architect

Há 17 horas

Brazil, BR IT Cardinal Partners LLC Tempo inteiro

Senior ServiceNow Architect

REMOTE from Brazil

Must speak Portuguese and English

6+ Months contract

Fulltime hours


***Must have architect experience***


Senior ServiceNow Architect with deep expertise in ServiceNow governance, implementation architecture, and Customer Service Management (CSM). Proven track record designing enterprise-scale solutions, aligning platform strategy with business objectives, and ensuring governance frameworks for sustainable growth and compliance. Specialist in CSM deployments including case management, omni-channel integration, workflows, and customer data models. Strong background in Finance industry back-office processes, with hands-on experience translating complex financial operations into scalable digital workflows. Adept at guiding stakeholders, leading implementation teams, and driving adoption of best practices across the ServiceNow ecosystem.


Required Skills and Qualifications

To be successful in this role, you'll need at least 7 years of configuration/development experience for complex, highly-capable technologies - inclusive of integrations and portals. You'll also need to demonstrate the ability to influence and consult (providing options with pros, cons, and risks) in a customer service environment, while providing thought leadership to Customer Service sponsors/stakeholders in solving business process and/or technical problems. Your experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies is also essential. Additionally, you should have knowledge of Manufacturing Best Practices in the following areas: Order to Cash, Order issue management, orchestration, product quality issues. A strong understanding of leading CRM tools and related systems is also necessary. Strong interpersonal skills, a customer-centric attitude, and the ability to deal with cultural diversity are also required.

  • Front End Architect

    Há 5 dias

    Brazil, BR Smarter Contact Tempo inteiro

    Lead Front-End Architect (React)Build the Future of Real Estate TechSmarter Contact is the #1 messaging platform for real estate professionals in the U.S. Our SaaS product powers millions of conversations every month, helping real estate professionals close more deals through smart SMS, voice, and automation.We're growing fast and need a true front-end...

  • Senior React Native Developer

    Há 5 dias

    Brazil, BR Luxoft Tempo inteiro

    Project Description:Our Client is one of largest TV providers in North America and we are searching for a Senior Software Developer to join our team. The project focuses on developing mobile application for video streaming platform.Responsibilities:You will be implementing new features and enhancing existing functionalities on client applications to support...

  • Remote Senior Python Developer

    Há 16 horas

    Brazil, BR INDI Staffing Services Tempo inteiro

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the role:Step into the world of advanced software engineering as our Senior Python Developer,...

  • Senior Java Software Engineer

    Há 17 horas

    Brazil, BR FORDAQ Tempo inteiro

    Build AI-Powered Computer-Vision Products with UsOur company specializes in AI-driven computer vision solutions for the wood industry, enhancing production efficiency and sustainability. Collaborating with the world's leading sawmills, we play a pivotal role in supporting the shift to a carbon-neutral future. Our focus is on innovation and technology,...

  • Especialista Sênior em Salesforce

    Há 16 horas

    Brazil, BR Ahoy by Belago Tempo inteiro

    Perfil do Desenvolvedor, ou Administrador ou Analista de Suporte Sênior - SalesforceContrato: PJModelo: RemotaJornada: Fulltime em horário comercilCompetências Técnicas:Atuação como: Analista de Suporte, Administrador ou Desenvolvedor em atividades de customização, implantação ou sustentação de soluções Salesforce (não pode ter atuado apenas...

  • Senior Project Manager

    Há 5 dias

    Brazil, BR Indigo Beam Consulting Tempo inteiro

    For Brazil Only, PJ contract, Fluent EnglishJob Title: Senior Project Manager (Software Development)Type: Full-Time About Indigo BeamIndigo Beam is a digital transformation consulting firm dedicated to helping organizations evolve their business through modern technology solutions. We partner with our clients to improve customer experience, reengineer...

  • DevOps Engineer

    Há 16 horas

    Brazil, BR Redspark.io Tempo inteiro

    DevOps Sênior | PJ | 100% RemotoEstamos em busca de um(a) Engenheiro(a) DevOps Sênior para se juntar ao nosso time em um projeto desafiador e de grande escala.Se você é apaixonado(a) por automação, infraestrutura como código (IaC) e pelo ecossistema Google Cloud Platform (GCP), essa vaga é para você. A sua missão será construir, escalar e garantir...

  • React Native Developer

    Há 5 dias

    Brazil, BR Luxoft Tempo inteiro

    Project descriptionOur Client is one of largest TV providers in North America and we are searching for a Senior Software Developer to join our team. The project focuses on developing mobile application for video streaming platform.ResponsibilitiesYou will be implementing new features and enhancing existing functionalities on client applications to support...

  • Python Developer

    Há 5 dias

    Brazil, BR Coda Search│Staffing Tempo inteiro

    Our client is a U.S.-based company that provides technical expertise, testing, and certification services to the global food and agricultural industry. Their mission is to ensure food safety, quality, and sustainability across international supply chains.To support their growing portfolio of customer-facing SaaS applications, they are expanding their...

  • Back End Developer

    Há 5 dias

    Brazil, BR Andela Tempo inteiro

    Andela exists to connect brilliance and opportunity. Since 2014, we have been dedicated to breaking down global barriers and accelerating the future of work for both technologists and organizations around the world. For technologists, Andela offers competitive long-term career opportunities with leading organizations, access to a global community of...