Field Service Analyst + Windows/Linux Server

Há 5 dias


Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Senior Appian Developer, who wants to learn and transform his career.

In this role you will:

Some tasks to be carried out are:


Case resolutions, Server Build Checklist validation, Server Build Images/OS binary repository managament, Server Hardending and release to production process , virtualization, Server Active Directory/LDAP integration, Agent installation, Server patching, Log analysis and problem identification, recover corrupt file system / fixing inodes issues, Firmware upgrade, Hardware refresh /replacement process planning Server regular health checkup, Performance Monitoring, Critical Resource Alerts & Monitoring, CPU/Memory/Disk utlization alerts, Account/Group creation/passowrd reset/generic activities, Managing IT inventory, Documentation & Reporting, Ticket distribution, scaling and resolution, server decommission and commissioning. .


And much better if you stand out for:

• Experience Datacenter On-Premises with medium/low platform - Unix/Intel platform - HCI Dell VXRail and Standard 3 layer topology - Application/Processing/Storage.

• Certified on MS Windows Datacenter and Windows Server OS

• Experience on Linux RedHat/Suse, VMWare for Servers Virtualization,

• Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards and procedures on the technological environment of the Customer and its use

• identify and immediately report to the Level 3 Service Supervisor critical problems that have significant impacts on the technological environment of Customer, exceptional situations and other situations beyond its control or jurisdiction;

• Perform analysis of hardware requirements for software installation;

• Define tasks for health checks, operation, create/delete users, virtual machines, virtual network, reallocate instances if need it, monitor infra, deploy new instances, patches,

• Test new features and provide analysis for compatibility among application and Windows/Linux for different version

• Execute upgrade/downgrade/reinstall version for OS (Windows/Linux)

• Collaborate in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision

• create runbooks and keep up to date documentation for DC Windows/Linux aspects .

English Advanced/fluent;


Desirable Skills:


Certification linux RedHat/Suse Distribution

Desirable certifications: Windows Server Hybrid Administrator Associate

Support Tool Analyst to collect logs for infra on-premises/cloud

at least support 4.000 hosts on hybrid environment

Desirable certification on Azure / AWS cloud

Manage Engine tool for software distribution

>>>


What do we offer?

  • TCS Benefits – Brazil:
  • Health insurance
  • Dental Plan
  • Life insurance
  • Transportation vouchers
  • Meal/Food Voucher
  • Childcare assistance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform
  • Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
  • At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.


At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer


#Buildingonbelief



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