Field Service Analyst
Há 2 dias
Come to one of the biggest IT Services companies in the world Here you can transform your career
Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for Field Service Analyst, who wants to learn and transform his career.
In this role you will:
end user support. Analyst or technician who will attend to requests or incidents in person, applying software corrections to workstations or evaluating hardware failures that require a repair in the laboratory. Interventions without opening the machine can be carried out by this professional.
And much better if you stand out for:
- Experience MS Windows OS, O365 E1/E3/E5, AD, Single/MFA
- Experience for EndUser support in record, diagnose and solve problems in the scope of microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audio conferencing and related areas, including performing any corrective maintenance on ICT equipment;
- Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards and procedures on the technological environment of the Customer and its use
- Identify and immediately report to the Level 2 Service Supervisor critical problems that have significant impacts on the technological environment of Customer, exceptional situations and other situations beyond its control or jurisdiction;
- Perform analysis of the hardware requirements for software installation;
- Test functionalities of new equipment, components or peripherals, and prepare configuration and user guides or manuals;
- Reinstall the default image on workstations or notebooks, including the process of backing up users' data;
- Act in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision.
Desirable Skills:
- Linux OS
- Knowledge in these tools: Jira (ITSM), Confluence (KB), Cisco ISE, Path my PC, R2D2 (Customer tool), Logitech Sync, VC Poly, Insight (Módulo do Jira) ou Snow ITSM ENHANCER (CMDB),
- Knowledge in these tools: VPN Cliente Global Protection (Palo Alto), Teamviewer HOST, Portal da Empresa Customer, SCCM, Endpoint Detection & Response EDR (Tehtris), Endpoint Protection Platform EPP (Tehtris), Forcepoint ONE (Forcepoint), Rapid7, Microsoft AIP, Phishme, Windows Security Center, Mobile Pass+, Teams, OneDrive, Sharepoint, Yammer, SAP, M.E.S. PSI, MS Office Apps, Adobe Reader, Microsoft Edge, Microsoft Ofice 365 e todos os seus Apps, PowerBI, PowerApps, Power Automation.
- cabling (climping, test cables UTP/Fiberoptics MM and SM)
>>>
What do we offer?
- TCS Benefits – Brazil:
- Health insurance
- Dental Plan
- Life insurance
- Transportation vouchers
- Meal/Food Voucher
- Childcare assistance
- Gympass
- TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
- Partnership with SESC
- Reimbursement of Certifications
- Free TCS Learning Portal – Online courses and live training
- International experience opportunity
- Discount Partnership with Universities and Language Schools
- Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
- TCS Gems – Recognition for performance
- Xcelerate – Free Mentoring Career Platform
- Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
- At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.
At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer
#Buildingonbelief
-
Field Service Analyst
Há 3 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
-
Field Service Analyst + Asset Management
Há 3 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Field Service Technician
Há 3 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Field Service Analyst
2 semanas atrás
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Field Service Analyst
Há 3 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
-
Field Service Analyst
2 semanas atrás
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Field Service Analyst
2 semanas atrás
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Field Service Analyst
2 semanas atrás
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Field Service Analyst
Há 14 horas
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Belo Horizonte, Minas Gerais, Brasil Tata Consultancy Services Tempo inteiroTransform your career with Tata Consultancy Services, a leading IT services company. We believe in unlimited learning and mutual development opportunities. Our collaborative environment fosters the exchange of ideas through the right tools.The ideal candidate for this Field Service Analyst + Asset role will contribute to our success by expanding their...
-
Field Service Analyst
1 dia atrás
Belo Horizonte, MG, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Field Service Analyst
2 semanas atrás
Belo Horizonte, MG, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Field Service Analyst
2 semanas atrás
Belo Horizonte, Minas Gerais, Minas Gerais, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Field Service Analyst + Asset Management
Há 3 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Business System Analyst
Há 1 mês
Belo Horizonte, Minas Gerais, Brasil Oportunidades Confidenciais - Alta Gastronomia Tempo inteiroJob Title: Business System AnalystWe are seeking a highly skilled Business System Analyst to join our team. Key responsibilities include:Key Responsibilities:Develop and implement business systems and processes to improve efficiency and productivityAnalyze business needs and identify opportunities for process improvementCollaborate with cross-functional...
-
Coordinator Field Service
Há 3 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroTata Consultancy Services (TCS) is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting and to make it a joy for all stakeholders to work with us.We have been recognized as a...
-
Coordinator Field Service
Há 4 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroTata Consultancy Services (TCS) is a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.Our mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting and to make it a joy for all stakeholders to work with us.We have been recognized as a...
-
belo horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...
-
belo horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
-
Field Service Analyst + Cloud
Há 2 dias
Belo Horizonte, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...
