Customer Success Specialist
2 semanas atrás
LOVE startups and always dreamed of working in tech?WANT to build meaningful relationships and help ambitious entrepreneurs succeed?BELIEVE you can use initiative and ownership to fast-track your career?THEN READ ONOneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business dreams into reality.Backed by $15M in seed funding from top-tier VCs in the UK and Silicon Valley, Oneday is scaling fast. Our mission: redefine business education and become the largest entrepreneurship school in the world.Join us and help shape a world where anyone, anywhere, can build a company.🚀 WHAT IS THIS ROLE ABOUT?We are hiring an entrepreneurial Customer Success Specialist who will own the student experience end-to-end. Your mission is to wow our students, keep them deeply engaged, and ensure they achieve real outcomes through the program.You will be part relationship-builder, part problem-solver, part coach. You will collaborate closely with our admissions, mentor, and product teams — acting as the voice of the customer inside Oneday.This is NOT a routine support role. This is a high-ownership, fast-paced, startup CS role for someone who wants to grow fast.🌟 WHAT YOU’LL DOBuild strong relationships with students and mentors to ensure a world-class experienceMonitor student progress and proactively increase engagement, satisfaction, and completionIdentify blockers and help students stay motivated and on trackRun check-ins, onboarding sessions, and community touchpointsTurn feedback into insights to improve the product and operationsDrive retention, NPS and student outcomes as your core KPIsContribute to building scalable CS processes as we grow🧠 WHO WE’RE LOOKING FORFluent English speaker with exceptional communication skillsEntrepreneurial mindset — you take initiative, move fast, and solve problems without waiting for instructionsHigh empathy + relationship skills (you enjoy speaking with people daily)Ownership mentality — you think in outcomes, not tasksA passion for business, startups, or education is a big plusBonus if you have experience in:Customer success, account management, community management, or supportStartup or fast-growth environments🎁 WHAT’S IN IT FOR YOUThe full startup experience — real responsibility, real impact, real growthCompetitive salary + equityAn accelerated learning journey surrounded by entrepreneurial peopleA chance to help build something that changes lives at scale
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Brazil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
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Brazil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Brazil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
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Brazil Oneday Tempo inteiroLOVE startups and always dreamed of working in tech? WANT to build meaningful relationships and help ambitious entrepreneurs succeed? BELIEVE you can use initiative and ownership to fast-track your career? THEN READ ON! Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their...
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Brazil TapGoods Tempo inteiroAbout Reventals Reventals, a business unit of TapGoods, is revolutionizing the event rental industry by modernizing how people plan and book rentals online. As the leading event rental marketplace, we connect renters with top-tier vendors across major U.S. markets, creating a seamless and efficient experience. Reventals is a full-scale event rental...
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Customer Support Specialist
4 semanas atrás
Brazil UserGuiding Tempo inteiroWe’re looking for a proactive and customer-focused Customer Support Specialist to join our remote team at UserGuiding in Brazil. If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we’d love to hear from you.What you’ll doHandle support requests through live chat, video call and other channels, ensuring...
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Customer Success Representative
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Brazil MeetGeek Tempo inteiroAbout MeetGeek MeetGeek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf. From Zoom to Teams to Google Meet, MeetGeek...
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Customer Success Representative
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Brazil MeetGeek Tempo inteiroAbout MeetGeek MeetGeek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf. From Zoom to Teams to Google Meet, MeetGeek...
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Customer Success Representative
4 semanas atrás
Brazil MeetGeek Tempo inteiroAbout MeetGeekMeetGeek is an AI meeting assistant that doesn't just listen, it acts. We help teams automate meeting capture, summarization, and now, with agentic AI workflows, MeetGeek becomes an active participant in meetings, surfacing data, triggering automations, and even taking actions on your behalf.From Zoom to Teams to Google Meet, MeetGeek...
