Customer success specialist
4 semanas atrás
Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make e-commerce data easy to understand and efficient for all sellers. Joom Pulse is one of the key businesses of Joom, an international group of e-commerce companies that was founded in 2016 in Latvia. Joom also includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany, and Joom Pro, a platform for cross-border wholesale trade. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil, and Portugal. Joom Group has its HQ in Lisbon, Portugal. We are looking for a proactive, customer-focused Customer Success Specialist to foster strong client relationships, enhance user satisfaction, and support seamless product adoption and retention. Responsibilities Develop and maintain strong client relationships, ensuring alignment with customer needs Provide fast & full answers to clients’ questions and support for their problems Keep customers informed on new features and best practices to enhance usage Monitor customer engagement and satisfaction to identify upsell and renewal opportunities Lead renewal processes and identify growth opportunities within customer accounts Ensure high retention rate by providing excellent customer success service & support Requirements 1+ years of experience in customer success management Fluency in Portuguese Advanced communication skills with ability to handle difficult client conversations, build client trust and understand client perspectives Ability to collect, structure, and filter clients’ feedback, and
-
Customer Success Specialist
3 semanas atrás
Brazil TapGoods Tempo inteiroCustomer Success Specialist – ReventalsAbout Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We're the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun. We're a passionate, fast-growing...
-
Brazil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
-
Customer Success Specialist, Life Sciences
1 dia atrás
Brazil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
-
Customer Success Specialist, Life Sciences
Há 8 horas
Brazil, BR JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
-
Customer Success Specialist, Life Sciences
15 minutos atrás
Brazil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
-
Customer Success Specialist
1 semana atrás
Brazil, BR Oneday Tempo inteiroLOVE startups and always dreamed of working in tech?WANT to build meaningful relationships and help ambitious entrepreneurs succeed?BELIEVE you can use initiative and ownership to fast-track your career?THEN READ ON!Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business...
-
Customer Success Manager
2 semanas atrás
Brazil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We're hiring a...
-
Analista de Customer Success
3 semanas atrás
Brazil StartGov Tempo inteiroVaga: Analista de Customer Success Modelo: Remoto Horário: Segunda a sexta, horário comercial Contratação: PJ Remuneração: 3.000,00 O que esperamos de você: Como Analista de Customer Success, você será o ponto de contato chave para garantir que nossos clientes aproveitem ao máximo as soluções Startgov. Entre suas responsabilidades estarão:...
-
Customer Success Manager
Há 21 horas
brazil Carrot Fertility Tempo inteiroAbout Carrot: Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions...
-
Customer Success Analyst
Há 5 dias
Brazil EasyHub Tempo inteiroCustomer Success Analyst Location: Remote, Brazil Work Schedule: Monday to Friday, with bi-weekly weekend on-call rotations
