
Key Account Manager
1 dia atrás
Yazara, a Global Payments (NYSE: GPN) company headquartered in New York, is a software development company that offers a state-of-the-art SoftPOS solution and payment acceptance suite designed to transform smartphones and tablets into POS terminals. Using Yazara’s leading technology, merchants of all sizes can use mobile devices to securely accept EMV payments from contactless cards, mobile wallets, and wearables.
About the Role
We are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market. This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion. The ideal candidate will have strong account management experience in the financial technology sector, excellent communication skills, and a proven ability to build lasting client relationships.
Primary Objectives
- Maintain and Strengthen Client Relationships: Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
- Expand Market Presence: Proactively engage with 20+ identified financial institutions in Brazil, with the goal of onboarding new clients over time.
Key Responsibilities
1. Client Relationship Management
- Serve as the main point of contact for the existing customer in Brazil.
- Conduct regular (daily/weekly) calls with the client to facilitate effective communication.
- Monitor client satisfaction and address concerns proactively to ensure loyalty.
2. New Business Development
- Build on the foundation established by the sales team to engage with identified prospects in Brazil’s banking and finance sector.
- Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.
- Nurture relationships with potential clients and manage them through the sales pipeline.
3. Market Insight and Reporting
- Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
- Provide regular reports to the global sales team on client activities and new business opportunities.
- Share insights from the Brazilian market to influence broader company strategy.
Work Arrangement
- Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
- Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.
Qualifications
- Proven experience in account management within the financial technology sector.
- Previous experience working in the Brazilian market is highly desirable.
- Strong technical communication skills to liaise effectively between clients and internal teams.
- Fluency in Portuguese and English; understanding of Brazilian business culture.
- Ability to travel within Brazil for on-site client support.
- Proactive, solution-oriented mindset with a focus on client satisfaction and growth.
Potential KPIs
- Client satisfaction and retention rate
- Response time to client inquiries
- New business opportunities generated
- Revenue growth from the Brazilian market
-
Key Account Manager
Há 2 dias
Brazil, BR Yazara Tempo inteiroYazara, a Global Payments (NYSE: GPN) company headquartered in New York, is a software development company that offers a state-of-the-art SoftPOS solution and payment acceptance suite designed to transform smartphones and tablets into POS terminals. Using Yazara’s leading technology, merchants of all sizes can use mobile devices to securely accept EMV...
-
Key Account Manager
1 dia atrás
Brazil Yazara Tempo inteiroYazara, a Global Payments (NYSE: GPN) company headquartered in New York, is a software development company that offers a state-of-the-art SoftPOS solution and payment acceptance suite designed to transform smartphones and tablets into POS terminals. Using Yazara’s leading technology, merchants of all sizes can use mobile devices to securely accept EMV...
-
VIP Account Manager
2 semanas atrás
São Paulo, State of São Paulo, Brazil Hr Global 3 Tempo inteiro R$40.000 - R$80.000 por anoAbout the job VIP Account Manager Location: São Paulo,Brazil (Remote/Hybrid) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client...
-
Key Account
2 semanas atrás
Região Geográfica Intermediária de São Paulo, São Paulo, Brazil Partwork Associados Tempo inteiroJoin to apply for the Key Account role at Partwork Associados.Estamos com vaga de Key Account para nosso parceiro especialista em produtos do varejo.ResponsabilidadesEstreitamento do relacionamento e gestão da carteira buscando identificar oportunidades de melhorias;Definição e execução da estratégia comercial;Análise e acompanhamento dos resultados...
-
Key Account Success Manager
2 semanas atrás
Vitória Brasil, São Paulo, Brazil Neogrid Tempo inteiroOverviewNeogrid Vitória Brasil, São Paulo, BrazilNeogrid Vitória Brasil, São Paulo, BrazilQuer fazer parte de um time alta performance?A Neogrid é um ecossistema de tecnologia e inteligência de dados que ajuda a empresas a venderem mais, com mais margemBuscamos um(a) Key Account Manager de Customer Success altamente estratégico(a) e orientado(a) a...
-
Senior Key Account Business Partner
2 semanas atrás
Buenos Aires, Espírito Santo, Brazil beBeeDirector Tempo inteiro R$80.000 - R$120.000Join us for this exciting Senior Key Account Director opportunity.This role offers a unique chance to leverage your expertise in key account management and technical leadership.About the Role:As a Senior Key Account Director, you will be responsible for managing strategic client relationships, developing and implementing account strategies to drive growth,...
-
Grupo | Key Account Manager Sr
2 semanas atrás
Buenos Aires, Espírito Santo, Brazil QuintoAndar Tempo inteiroJoin to apply for the Grupo QuintoAndar | Key Account Manager Sr. role at QuintoAndarGet AI-powered advice on this job and more exclusive features.Entrevista con StakeholderAcerca de Grupo QuintoAndarGrupo QuintoAndar es la empresa de tecnología inmobiliaria más valiosa de América Latina. Nació en Brasil con un objetivo muy gratificante: abrir puertas....
-
Strategic Client Account Professional
1 semana atrás
Buenos Aires, Espírito Santo, Brazil beBeeAccount Tempo inteiro R$115.275 - R$135.050Key Account Relationship Manager RoleThe role of Key Account Relationship Manager involves delivering exceptional service to high-profile clients by providing strategic guidance and support throughout the onboarding process.Responsibilities:Develops customized account strategies that align with client objectives and drive business growth.Oversees end-to-end...
-
brazil Chronos Consulting Tempo inteiroThe Role:Reporting to the Sales Manager Brazil, this role will generate revenue growth through the sale of the company’s software, tools, and professional services. You will be responsible for: Developing and growing a pipeline of opportunities for the company’s products within the mining sector Cold calling, prospecting clients, and achieving sales...
-
Retail Key Account Manager Senior
2 semanas atrás
Buenos Aires, Espírito Santo, Brazil Rappi Tempo inteiroJoin to apply for the Retail Key Account Manager Senior role at RappiHey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and secondsWe see opportunities where others see problems. We see close where others see distance. We see adrenaline where others see pressure. Join a...