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Ecommerce Manager

3 meses atrás

São Paulo, Brasil Manukora Tempo inteiro

Who we are


Join the team at Manukora; the #1 Manuka honey in the USA, with operations in New Zealand and the United States.


We have a rapidly growing team globally to support our growth in DTC, and wholesale channels. This role will be reporting to our Senior Growth Manager who is based between the UK & NZ, and will work cross-functionally to oversee operations of our online sale channels (Shopify, Amazon) and assist with acquisition marketing.


Founded in 2015, Manukora has become synonymous with high-quality, ethically sourced Manuka honey.


Our mission is to treat the world with natural goodness and we specialize in the best-tasting honey on the planet, known as “Honey With Superpowers™“. This creamy caramel super honey contains unique antioxidants, prebiotics, and a special antibacterial compound called ‘MGO’.


Our values guide the way we operate and represent what is important to us:


  • Give it everything - We work hard to deliver outstanding results. We continuously strive to improve personally, as a team, and as an organization.
  • Nurture relationships - We are a relationship-first organization. We consistently go above and beyond to build meaningful relationships with our customers, suppliers, team and community.
  • Live in balance - We believe life is best lived when balancing ambition, relationships, enjoyment and health.
  • Champion nature - We are committed to doing business in a way that maintains and restores the natural function and beauty of our planet.


The Role:


We are seeking a highly motivated and results-driven E-commerce Manager with a background in a DTC performance-driven environment to join our growing team at Manukora.

In this role, you will manage, execute, and lead the e-commerce strategy across our online sales channels and platforms (Shopify, and proprietary software). You will work closely with our Senior Growth Manager on acquisition marketing, assist in media buying, manage sprint plans, and prepare performance reports across various ad platforms. We’re seeking a detail-oriented operator with a keen understanding of the DTC/marketplace platforms and the paid acquisition landscape.


Responsibilities:

  • Oversee operations of our Shopify store, including site maintenance, homepage/product launches, and integrations with other platforms.
  • Ideally, this role will also take control of our Amazon marketplace marketing operations.
  • Consistently consider the entire customer journey when planning strategies to increase conversion. Including the development of landing pages, A/B and multivariate testing to improve campaign efficiency and performance.
  • Working with Snr Growth Manager on all aspects of acquisition marketing inclusive of SEO, SEM, with a primary focus on paid social media buying.
  • Collaborate with other departments (e.g., sales, finance, product development) to ensure all digital execution requirements are fulfilled.
  • Manage sprint plans.
  • Prepare performance reporting.


Requirements:

  • Fluent English proficiency
  • 2+ years of e-commerce experience with a proven ability to build and operate within a DTC environment.
  • Strong analytical skills with proficiency in data-driven decision-making.
  • Experience with CMS and digital marketing tools such as Shopify, A/B Testing Tools (Intelligems), Landing Page Builders (Replo), Google Analytics, Meta Ads Manager, Google Ads, and others.
  • Experience leading relationships with external agencies as well as internal partners to deliver results.
  • Strong attention to detail with organizational, planning, and time management skills.
  • Growth mindset and self-starter. Works well independently, and ability to work well in a fast-paced, collaborative environment.


What's in It for You?

  • A remote working environment, offering flexibility and work-life balance.
  • An immensely strong company culture, enforced through the hiring process, ensuring values alignment and fostering a highly collaborative team environment.
  • A mission-driven approach to treat the world with natural goodness - this permeates through every aspect of our work.
  • The opportunity to work with passionate, high-growth, business-minded colleagues, fostering professional growth and development.
  • Exposure to growth and retention marketing strategies in a fast-growing direct-to-consumer (DTC) US-based business, providing invaluable learning opportunities and skill development.


Please note that this position is available nationwide.


If you are interested in joining a fast-paced growing team where you can help us make a positive impact, apply with your CV and a cover letter telling us why you'd love to work with us. Check out our website for further information about our company www.manukora.com.