Network Operations Analyst
2 semanas atrás
SONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well.https://www.sonda.com/en/home.We are looking for a Network Operations Analyst to join our client’s Early Shift team, providing first-line monitoring and coordination of network incidents across multiple retail locations. This professional will act as the main communication point between the client and the Managed Service Provider (MSP), ensuring timely updates, incident tracking, and clear communication with internal stakeholders.Location: Nearshore (LATAM)Work Schedule: Monday to Friday, from 5:00 AM to 12:00 PM ETModel: RemoteKey ResponsibilitiesMonitor network events and incidents, escalating as needed (L1/L2 NOC equivalent).Coordinate with the Managed Service Provider for updates and resolution progress.Communicate incident status, impact, and resolution details to the Early Shift team.Track, document, and report network incidents following established SLAs and procedures.Support escalation and root cause analysis processes when required.Maintain up-to-date records of communication, incident logs, and service documentation.RequirementsExperience in Network Operations, NOC, or related technical support roles.Basic understanding of network infrastructure (LAN/WAN, routers, switches, connectivity).Familiarity with incident management and ticketing systems.Strong English communication skills, both written and verbal.Excellent organizational and coordination abilities.Availability to work from 5:00 AM to 12:00 PM ET (early shift).Preferred QualificationsExperience in retail network environments or with Managed Service Providers (MSPs).Exposure to network monitoring tools (e.g., SolarWinds, Zabbix, Nagios, PRTG).Basic certifications such as CompTIA Network+ or CCNA are a plus.
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Network Operations Analyst
2 semanas atrás
Brazil SONDA Tempo inteiroSONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well. .We are looking for a Network Operations Analyst to join our client’s Early Shift team, providing first-line monitoring and...
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DDI Network Engineer
3 semanas atrás
Brazil SONDA Tempo inteiroSONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well.https://www.sonda.com/en/homeWe are seeking DDI Network Engineers (DNS/DHCP/IPAM) to join a strategic, supply chain–level...
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DDI Network Engineer
3 semanas atrás
Brazil SONDA Tempo inteiroSONDA is the largest IT service provider in Latin America, leader in systems integration, support and IT outsourcing. With almost 50 years of experience and in constant growth around the World, and growing so far in in US, as well. We are seeking DDI Network Engineers (DNS/DHCP/IPAM) to join a strategic, supply chain–level project with one of our key...
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Gaming Operations Analyst
1 semana atrás
Brazil Remote Flutter International Tempo inteiro R$40.000 - R$80.000 por anoGaming Operations AnalystJob Title: Gaming Operations AnalystLocation: BrazilRole OverviewReporting to the Gaming Operations Coordinator, you will play a key role in delivering our gaming promotional offers, streamlining manual processes, and enhancing the customer journey with faster updates on promotions. This role requires a positive, flexible, and...
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Procurement Operations Analyst
2 semanas atrás
Brazil InComm Payments Tempo inteiroInComm is a global leader in the payments industry with over 30 years of experience and a presence in 30+ countries. As pioneers in gift cards, we hold two-thirds of the global market share. Our mission is to revolutionize global commerce through innovative payment technologies for retailers, brands, and consumers. Job Summary The Analyst will assist in the...
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Procurement Operations Analyst
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Brazil InComm Payments Tempo inteiroInComm is a global leader in the payments industry with over 30 years of experience and a presence in 30+ countries. As pioneers in gift cards, we hold two-thirds of the global market share. Our mission is to revolutionize global commerce through innovative payment technologies for retailers, brands, and consumers. Job Summary The Analyst will assist in the...
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Procurement Operations Analyst
3 semanas atrás
Brazil InComm Payments Tempo inteiroInComm is a global leader in the payments industry with over 30 years of experience and a presence in 30+ countries. As pioneers in gift cards, we hold two-thirds of the global market share.Our mission is to revolutionize global commerce through innovative payment technologies for retailers, brands, and consumers.Job SummaryThe Analyst will assist in the...
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Project Manager
Há 7 dias
Brazil GeorgiaTEK Systems Inc. Tempo inteiro📋 We’re Hiring – Project Manager / Business Analyst (Production Support & Enhancement)📍 Location: Nearshore – Brazil (Remote)💼 Employment Type: Full-time🕐 Experience: 5+ yearsAbout the RoleWe are seeking an experienced Project Manager / Business Analyst to lead production support and enhancement initiatives for enterprise applications. The...
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Project Manager
1 semana atrás
Brazil GeorgiaTEK Systems Inc. Tempo inteiroWe’re Hiring – Project Manager / Business Analyst (Production Support & Enhancement) Location: Nearshore – Brazil (Remote) Employment Type: Full-time Experience: 5+ years About the Role We are seeking an experienced Project Manager / Business Analyst to lead production support and enhancement initiatives for enterprise applications. The ideal candidate...
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AI Ops Business Analyst: Gems
Há 2 dias
Brazil Remote Work Motorola Solutions Tempo inteiro R$60.000 - R$120.000 por anoCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination...