Customer Success Manager
Há 2 dias
TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams. Responsibilities:Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.Build strong relationships with key stakeholders to drive engagement and long-term success.Identify upsell and expansion opportunities by aligning product capabilities with customer needs.Analyze customer usage data to proactively address risks and drive retention strategies.Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Requirements:2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must).Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness to meet clients onsite and lead business discussions.Experience in identifying upsell/cross-sell opportunities and working closely with Sales.Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs - a must.A can-do approach with strong problem-solving skills and the ability to work under pressure.Fluent in English; additional languages are a plus.Ability to work remotely across EST/PST time zones.Bachelor’s degree in Computer Science, Industrial Engineering, Business or equivalent experience.Why Join TITAN?:Work with a dynamic and innovative team in a fast-growing SaaS startupCollaborate with industry-leading clients and gain exposure to cutting-edge technologiesEnjoy the flexibility of remote work and a healthy work-life balanceCompetitive compensation package and opportunities for professional growth and development
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Customer Success Manager
Há 13 horas
Brazil TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll...
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Customer Success Manager
Há 20 horas
Brazil, BR TITAN Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
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Brazil, BR Prometheus Group Tempo inteiroAbout Prometheus GroupPrometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will...
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LATAM Customer Success Manager
Há 4 dias
Brazil Prometheus Group Tempo inteiroAbout Prometheus GroupPrometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will...
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Brazil Smarter Contact Tempo inteiroWe’re expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data...
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Customer Success Specialist
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Joinville, South Carolina, Brazil Billor Tempo inteiroAbout UsAt Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling...
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Customer Success Specialist
3 semanas atrás
Brazil, BR Smarter Contact Tempo inteiroWe’re expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data...
