Product Support Specialist

Encontrado em: beBee jobs BR - 2 semanas atrás


Blumenau, Santa Catarina, Brasil Philips Tempo inteiro
Job TitleProduct Support SpecialistJob Description

This professional will be part of our Service Innovation Team in Software for Cardiology, being our main partner in guaranteeing the product lifecycle management through Design for Service.

Your role:
  • Lead the Service Readiness from inception to volume delivery of new products in the field, in adherence to regulatory processes for medical devices and project milestones.
  • Work closely with cross-functional disciplines (i.e.: R&D, Product Management, Technical writers, Supply chain, Q&R), influencing development and manufacture for serviceability.
  • Collect and prioritize the feedback from service validation and initial deployments with the Program Team and share ownership for processes and improvements within the function.
  • From Continuous Learning to Inclusion and Diversity Committees and opportunities a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

*Travel availability is needed

You're the right fit if:
  • Prior experience in phase-gate processes – product development or new product introduction
  • Strong experience in software support, troubleshooting (HL7 and Dicom) and escalation processes throughout the entire product life cycle.
  • Bachelor's degree in engineering, Computer Science, Health Science or related discipline.
  • Prior experience in the Medical Device or other heavily regulated industry.
  • Knowledge or experience with Cloud Product troubleshooting will be a strong differential.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business here.
  • Discover our rich and exciting history here.
  • Learn more about our purpose here.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.


  • Services and Solutions Director

    Encontrado em: beBee jobs BR - 1 semana atrás


    Blumenau, Santa Catarina, Brasil Philips Tempo inteiro

    Job TitleServices and Solutions DirectorJob DescriptionThe Services Operations Manager will manage integral Service optimization to improve customer service level.Your role:• Work closely with account teams to help close business and grow professional services revenue.• Identifies areas of solution & service delivery improvement.• Liaises between...

  • Regional Business Unit Leader, RI Latam

    Encontrado em: beBee jobs BR - 1 semana atrás


    Blumenau, Santa Catarina, Brasil Philips Tempo inteiro

    Job TitleRegional Business Unit Leader, RI LatamJob DescriptionJob Posting DescriptionJob title:Regional Business Unit Leader, CVI, CI and CI&I LatamYour role: Supports the Business Leader in the Business Market Combination (BMC) management and represents the Business in the BMC for smaller/non-key markets on behalf of the Business Leader. Responsible for...

  • Product Support Specialist

    Encontrado em: Talent BR C2 - 1 semana atrás


    Blumenau, Brasil Philips Tempo inteiro

    Job TitleProduct Support SpecialistJob DescriptionThis professional will be part of our Service Innovation Team in Software for Cardiology, being our main partner in guaranteeing the product lifecycle management through Design for Service.Your role:Lead the Service Readiness from inception to volume delivery of new products in the field, in adherence to...

  • Product Support Specialist

    Encontrado em: beBee S BR - 3 semanas atrás


    Blumenau, Brasil Philips Tempo inteiro

    Job TitleProduct Support SpecialistJob DescriptionThis professional will be part of our Service Innovation Team in Software for Cardiology, being our main partner in guaranteeing the product lifecycle management through Design for Service.Your role:Lead the Service Readiness from inception to volume delivery of new products in the field, in adherence to...


  • Blumenau, Brasil Philips Tempo inteiro

    **Job Title**: Regulatory Affairs Specialist **_ Regulatory Affairs Specialist_** - This person will be responsible for assisting in the implementing of the global regulatory strategy for software as a medical device products and roadmaps through understanding of the competitive market landscape, regulatory/legislative initiatives, and product marketing...

  • Support Analyst

    Há 4 dias


    Blumenau, Brasil Philips Tempo inteiro

    **Job Title**: Support Analyst This position delivers world-class service to support Philips customers, end-users, and administrators of Philips IntelliSpace Cardiovascular (ISCV), ROCC, Xcelera, XPER IM, Tomtec, Performance Bridge, and ForCare, among others. This position is hýbrid for Blumenau SC **Your role**: - Answer calls from customers in the...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Do you have a passion for continuous improvement in business processes? Mouts is looking for a Change Management Process Specialist in RTR/TAX to join our Global Technology team. This role is essential in supporting change management for process changes from an end-to-end (E2E) perspective, including training support,...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Are you motivated by the prospect of continually improving business processes? Mouts is currently seeking a Change Management Process Specialist in OTC/PTP to join our Global Technology team, supporting one of our prestigious clients. In this role, you will play a crucial part in supporting change management for...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Are you driven by the belief that business processes can always be improved? If so, Mouts has an exciting opportunity for you. We are looking for a Change Management Process Specialist in SUPPLY, to join our Global Technology team, working with one of our key clients. This role is focused on supporting change...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga - The professional will support and maintenance SAP 4HANA; - Responsible for overseeing the year-round daily operations. - Provides hands-on leadership with special projects, installation and maintenance of the landscape collections. - Fluent English **Differential**: SAP BASIS experience

  • Tech Lead

    Há 7 dias


    Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Do you believe that every business process has room for improvement? Then we should talk! Mouts has an open position for a Change Management Specialist within our Global Technology team, working with one of our esteemed clients. In this role, you will be instrumental in supporting users, communicating effectively with...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga - Develop preventive action plans if metrics fall short of Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), in alignment with operational Excellence Measures. - Maintain accurate system documentation while adhering to Sarbanes-Oxley (SOX) regulations. - Identify patterns in recurring incidents and initiate the...


  • Blumenau, Brasil Philips Tempo inteiro

    **Job Title**: Regional Business Unit Leader, RI Latam - Job Posting Description **Job title**: Regional Business Unit Leader, CVI, CI and CI&I Latam **Your role**: - Supports the Business Leader in the Business Market Combination (BMC) management and represents the Business in the BMC for smaller/non-key markets on behalf of the Business Leader. -...

  • Senior Software Development Engineer

    Encontrado em: Talent BR C2 - 1 semana atrás


    Blumenau, Brasil Philips Tempo inteiro

    Job TitleSenior Software Development EngineerJob DescriptionThe IntelliSpace Cardiovascular is a scalable and interoperable solution that integrates deep clinical expertise with technological innovation to streamline workflow and enhance operational performance throughout the complete cardiovascular care continuum. By centralizing patient data from different...

  • Regional Business Unit Leader, RI Latam

    Encontrado em: beBee S BR - 3 semanas atrás


    Blumenau, Brasil Philips Tempo inteiro

    Job TitleRegional Business Unit Leader, RI LatamJob DescriptionJob Posting DescriptionJob title:Regional Business Unit Leader, CVI, CI and CI&I LatamYour role:Supports the Business Leader in the Business Market Combination (BMC) management and represents the Business in the BMC for smaller/non-key markets on behalf of the Business Leader.Responsible for the...

  • Regional Business Unit Leader, RI Latam

    Encontrado em: beBee S BR - 4 semanas atrás


    Blumenau, Brasil Philips Tempo inteiro

    Job TitleRegional Business Unit Leader, RI LatamJob DescriptionJob Posting DescriptionJob title:Regional Business Unit Leader, CVI, CI and CI&I LatamYour role:Supports the Business Leader in the Business Market Combination (BMC) management and represents the Business in the BMC for smaller/non-key markets on behalf of the Business Leader.Responsible for the...

  • Microfocus Admin

    1 dia atrás


    Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga We deliver customized solutions that help our clients, in a agile and effective way, promoting digital transformation of your business. We believe that technology is an agent of innovation, in order to improve people's lives in a descomplicated way. Come be part of Mouts and help improve the lives of thousands of people! **We are...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga We deliver customized solutions that help our clients, in a agile and effective way, promoting digital transformation of your business We believe that technology is an agent of innovation, in order to improve people's lives in a descomplicated way. Come be part of Mouts and help improve the lives of thousands of people! **We are looking...

  • Software Engineer

    Encontrado em: Talent BR C2 - 1 semana atrás


    Blumenau, Brasil Bühler Tempo inteiro

    Tasks Design and develop, as part of a multidisciplinary and global team, softwares and features to be used in optical sorting machinery to sort grains, seeds, feed and polymers by color, size and shape. Designing, developing, testing and improving the software used in optical sorting machines, ensuring that the user interface is functional and the...