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Senior User Research

4 meses atrás

São Paulo, São Paulo, Brasil Page Personnel Tempo inteiro

Sobre nosso cliente

A Wolters Kluwer é uma fornecedora global de informações profissionais, soluções de software e serviços.

Descrição

Colabora com a liderança do produto para entender o(s) usuário(s) e as necessidades do negócio, bem como interagir com processos e sistemas para identificar necessidades de pesquisa e executá-las.Interpretar desafios de negócios e recomendar melhores práticas para melhorar a experiência do usuário com produtos, processos ou serviços por meio de tecnologia aplicável.Orientar a equipe de produto na tomada de decisões estratégicas, desde a identificação das principais necessidades do usuário até o final do processo de previsão, seguido por testes contínuos de usabilidade de padrões novos e existentes.Crie compreensão e empatia em torno das necessidades do usuário, declaradas e não declaradas, para toda a equipe de produto, incluindo designers de UX, gerentes de produto e engenheiros.Explorar os comportamentos e motivações dos nossos usuários através de métodos como investigação contextual, pesquisas e testes de usabilidade.Ser um embaixador do design thinking e de um processo centrado no usuário.Faça perguntas inteligentes, assuma riscos, defenda novas ideias e seja absolutamente incansável na sua busca pela excelência. Perfil desejável Ter um conhecimento sólido de métodos de pesquisa generativos e avaliativos para coletar dados e insights que revelam comportamentos, necessidades e opiniões dos usuários e pode usar os insights para informar decisões de design.Ter experiência na condução de estudos sobre estratégias de entrada no mercado, análise de dados e fornecimento de recomendações.Saiba defender resultados de pesquisas para diversos públicos por meio de relatórios e apresentações envolventes.Ter experiencia em trabalhar em estreita colaboração com designers, gerentes de produto, engenheiros e outros profissionais para priorizar oportunidades de pesquisa em um ambiente em ritmo acelerado e em rápida mudança.Ter familiaridade com os princípios do Lean Product e Lean UX e tem uma sólida compreensão do design centrado no usuário (UCD).Inglês Avançado. O que está sendo ofertado

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