SW Business Operations Program Manager

3 semanas atrás

Porto Alegre, Rio Grande do Sul, Brasil HP Inc. Tempo inteiro

Functional Description:

The Consumer Services and Solutions (CSS) organization is driving the transformation of HP into a digital brand. Our business and technology teams are obsessed with building lifetime relationships with consumers by bringing them more convenience, better experiences, and more value from HP. This mission is realized through the quality of our digital experiences and touchpoints that we bring to our customers, and in the CSS SW Technology group, we are looking for people that are excited to build brand new technology and solutions that will transform our brand for consumers

This position is within the Consumer Services and Solutions (CSS) Strategic Planning & Operations Team and will play a critical role in Business Operations for the CSS SW and Engineering organization.

Included in this role are the following responsibilities:

  • Supplier Management: managing relationship, onboarding process, training, and managing strategic programs related to geo-location
  • Vendor/License Management
  • Prepares project plans, objectives, and deliverables
  • Ensuring compliance with facilities regulations, including Information Assurance Security Testing (IAST), Cyber Security.
  • Supporting Documentation of Processes and Tools
  • Workforce Management: Generate metrics and reports to forecast and support workforce allocation, planning and SW Cap information.

It ́s expected that this role contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.

Education and Experience Required:

  • Typically 8-12 years work experience in technology strategy & operations, technology transformation, or consulting
  • Advanced university degree (e.g., MBA) or demonstrable equivalent.

Required Skillset and Mindset:

  • Excellent analytical thinking, analysis, and problem solving skills
  • Excellent project management skills, including project structuring. Ability to summarize abstract ideas clearly and independently manage project objectives.
  • Extensive knowledge of Excel, PowerPoint, Access, statistical analysis, and financial modeling.
  • Hands-on experience with developing and reporting on metric for engineering development.
  • Very strong verbal and written communication skills, including negotiation, presentation, and influence.
  • Strong relationship management skills, including partnering and consulting.
  • Someone with a process-oriented mindset adept at utilizing data, insights, and reporting to foster a culture of optimization.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).


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