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IT Infrastructure Lead
4 semanas atrás
Sobre nosso cliente
Nosso cliente é uma das maiores multinacionais de varejo vestuário.
Descrição
Responsável por nossa operação diária de serviços de TI, conduzindo suporte, tarefas locais e projetos em nossas lojas, escritórios e armazéns.Instalar, configurar e atualizar diferentes produtos tecnológicos em todos os locaisSolução de problemas e correção de uma série de problemas técnicos relacionados a hardware, rede ou sistemas de TICoordenar problemas quando aplicável em relação a fornecedores responsáveis ou ao time GlobalRealizar suporte ao usuário final e orientação técnica para diversas questões diferentes de hardware ou uso do sistemaConstrua, mantenha e proteja o relacionamento com seus fornecedoresForneça feedback aos seus fornecedores sobre possíveis melhoriasConduzir e executar tarefas técnicas como parte de projetos de implementação globais ou locaisGarantir que executemos tarefas e rotinas operacionais acordadas Perfil desejávelConhecimentos Necessários:
Capacidade de coordenação com fornecedores e equipe internaTer uma abordagem holística e vontade de resolver problemas, encontrando e corrigindo a causa raizCapacidade de realizar múltiplas tarefas e lidar com diferentes situações/e pessoas em paraleloCapacidade de viajar para locais dentro da áreaGrande interesse técnico e vontade e capacidade de aprender constantemente sobre novas tecnologias.Apaixonado por avaliar e apoiar as necessidades de clientes e colegasInglês fluenteExperiências Desejáveis:Solução de problemas e suporte de hardware e softwareITIL básico, administração de ferramentas e relatórios (preferível Service Now)Conhecimento sobre arquitetura física de data room/center e diferentes componentes, como roteamento e switching de rede, servidores e soluções de backup/armazenamento.Bons conhecimentos sobre equipamentos e tecnologias comuns de lojas/escritórios, como scanners, dispositivos móveis, impressoras, laptops, rede, telas e telefonia.
O que está sendo ofertado
Salário Fixo (CLT) + Bônus + Benefícios
Modelo Hibrido - SP
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