Technical Support Engineer
4 meses atrás
Do you measure your success by the success of your customers? At Duda (www.duda.co), we are driven by our desire to empower our customers with the most innovative tools for creating, managing and cultivating the online presence of their SMB customers.WHAT YOU’LL DO:Respond to customer support inquiries via chat, phone and email promptly and accuratelyHandle technical escalations and collaborate with peers to coordinate solutionsPromote Duda’s product features and assist customers in adopting Duda’s products for long-term successEngage with customers to ensure all Duda functionalities and offerings are fully utilizedAdvocate for customers needs and contributing to our growing knowledge base of articles and videosWork cross-functionally with Sales, Product, QA, and Account Management teams to support Duda’s diverse customer baseAs part of our Customer Success team, you will also help drive product adoption, share best practices and implement growth and optimization strategies to drive maximum value and success with new and existing Duda customers.WHAT YOU BRING:Advanced proficiency in written and spoken English is requiredExperience with CRM & Marketing tools, Google Analytics, Ads, and CWV is beneficialA Strong technical curiosity and a drive to understand how things workAn Empathetic, customer-oriented mindset and confidence in solving customer inquiries effectively1+ years of experience providing exceptional customer support in a SaaS or technical software companyWHO WE ARE AND WHAT WE DODuda is the leading web design platform for professionals, serving freelancers, digital agencies, large hosting companies, and SaaS platforms worldwide. Our platform powers over 18 million websites, and we've partnered with major industry players like TripAdvisor, GoDaddy, and moreWe are headquartered in Palo Alto, California, with offices in Louisville, Colorado; Tel Aviv, Israel; London, UK; Quebec, Canada, and Florianópolis, Brazil.#J-18808-Ljbffr
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Technical Support Engineer
2 meses atrás
Florianópolis, Brasil Duda Tempo inteiroA DAY IN THE LIFE Do you measure your success by the success of your customers? At Duda (www.duda.co), we are driven by our desire to empower our customers with the most innovative tools for creating, managing and cultivating the online presence of their SMB customers. We are looking for a Technical Support Engineer to join our team in...
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Technical Support Engineer
4 semanas atrás
Florianópolis, Brasil Duda Tempo inteiroA DAY IN THE LIFE Do you measure your success by the success of your customers? At Duda ( we are driven by our desire to empower our customers with the most innovative tools for creating, managing, and cultivating the online presence of their SMB customers. We are looking for a Technical Support Engineer to join our team in Florianópolis. If you are...
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Technical Support Engineer
3 meses atrás
Florianópolis, Brasil Duda Tempo inteiroDo you measure your success by the success of your customers? At Duda ( we are driven by our desire to empower our customers with the most innovative tools for creating, managing and cultivating the online presence of their SMB customers. WHAT YOU’LL DO: Respond to customer support inquiries via chat, phone and email promptly and accurately Handle...
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Technical Support Engineer
Há 1 mês
Florianópolis, Brasil Duda Tempo inteiroA DAY IN THE LIFE Do you measure your success by the success of your customers? At Duda ( we are driven by our desire to empower our customers with the most innovative tools for creating, managing and cultivating the online presence of their SMB customers. We are looking for a Technical Support Engineer to join our team in Florianópolis. If you are...
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(fluent German
Há 1 mês
Florianópolis, Brasil SupportYourApp Inc. Tempo inteiroPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
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Florianópolis, Santa Catarina, Brasil Ubiminds Tempo inteiroLead Development and InnovationWe are seeking an experienced Engineering Manager with strong skills in Ruby on Rails to lead and mentor our development team.This role combines technical leadership with people management responsibilities. You'll be guiding a team of talented engineers, driving the product's technical vision, ensuring high-quality code, and...
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Senior Software Engineer
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Senior Software Engineer
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Senior Fullstack Engineer
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Operations Support Specialist
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Florianópolis, Brasil Varsity Tutors Tempo inteiro**Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more- Provide guidance and assistance to tutors about: - Resolve Technical Issues for...
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Senior eCommerce Technical Lead
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Florianópolis, Santa Catarina, Brasil Mcfadyen Digital Tempo inteiroMcFadyen Digital, a leading advisor and implementer of eCommerce marketplace solutions, is seeking a seasoned Senior eCommerce Technical Lead to join our team. As a highly skilled professional in BigCommerce development, you will play a crucial role in shaping the future of eCommerce.With over 15 years of experience in implementing marketplaces, we've built...
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(Native German
Há 1 mês
Florianópolis, SC, Brasil SupportYourApp Tempo inteiro**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
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Senior R&D Engineer: Driving Innovation with Simulation
3 semanas atrás
Florianópolis, Santa Catarina, Brasil ANSYS, Inc. Tempo inteiroAbout AnsysAnsys is a global leader in engineering simulation, helping customers bring innovative products to market faster and at a lower cost. Our mission is to empower innovators across industries to push boundaries and drive human advancement.Job OverviewWe are seeking a Senior R&D Engineer to join our team, responsible for the development of software...
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Senior Platform Support Database Administrator
4 meses atrás
Florianópolis, SC, Brasil Guidewire Software Tempo inteiroCome join us as we establish our office at Florianopolis. **Responsibilities**: - Function as the main contact to research, address, and promptly fulfill database requests. - Resolve cases in adherence to team standards to meet and exceed customer satisfaction. - Provide support for the Oracle RDS, Aurora PostgreSQL and Microsoft SQL Server production and...
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Full Stack Technical Lead in Innovation
4 semanas atrás
Florianópolis, Santa Catarina, Brasil Islands Tempo inteiroAbout the RoleWe're seeking a seasoned Full Stack Developer to join our team as a Technical Lead. This is an exciting opportunity to work with our clients, architecting top-tier digital experiences that transform the way people interact with technology.Key ResponsibilitiesLead full-stack development efforts, blending technical expertise with client-facing...
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(Fluent German
Há 1 mês
Florianópolis, Brasil SupportYourApp Inc. Tempo inteiroPassionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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Software Engineer
Há 1 mês
Florianópolis, Santa Catarina, Brasil Mouts Soluções Em Ti Tempo inteiroCompany OverviewMouts Soluções Em Ti is a company dedicated to delivering innovative web-based solutions for multinational teams. Our goal is to provide cutting-edge technology that meets the needs of our clients and their consumers.SalaryWe are offering a competitive salary of $120,000 per annum, based on industry standards and taking into account the...
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Software Engineering Manager
2 semanas atrás
Florianópolis, Brasil Cheesecake labs Tempo inteiroActivities Team Leadership : Manage and mentor engineers, conducting 1:1s, performance reviews, and career development. Collaborate with P&C to align career progression with company growth. Address team challenges, resolve conflicts, and foster a collaborative culture Resource Allocation : Oversee squad composition and adjust resources to meet client/project...
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Software Engineering Manager
1 semana atrás
Florianópolis, Brasil Cheesecake labs Tempo inteiroActivities Team Leadership : Manage and mentor engineers, conducting 1:1s, performance reviews, and career development. Collaborate with P&C to align career progression with company growth. Address team challenges, resolve conflicts, and foster a collaborative culture Resource Allocation : Oversee squad composition and adjust resources to meet client/project...
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Software Engineering Manager
Há 5 dias
Florianópolis, Brasil Cheesecake labs Tempo inteiroActivities Team Leadership : Manage and mentor engineers, conducting 1:1s, performance reviews, and career development. Collaborate with P&C to align career progression with company growth. Address team challenges, resolve conflicts, and foster a collaborative culture Resource Allocation : Oversee squad composition and adjust resources to meet client/project...