Educational Technology Support Associate

3 semanas atrás

São Paulo, Brasil BR - W JB Tempo inteiro

Educational Technology Support Associate Analista de Suporte em Tecnologia Educacional Primary Purpose of the Position The Educational Technology Support Associate supports faculty, staff, students, and families in effectively accessing and navigating educational software, applications, and platforms. This role ensures that the school community experiences consistent, reliable, and user-friendly interactions with technology that enhances teaching, learning, and communication. Working closely with the ICT Department and the Student Growth & Performance team, the Associate provides hands-on support, troubleshooting, training, and resources to empower users with the tools they need. The successful candidate will be a service-oriented problem solver who can translate technical concepts into clear guidance, respond with patience and optimism, and anticipate technology needs across the school community. Principle Duties and Responsibilities Community & User Support Serve as the first point of contact for faculty, staff, students, and families needing assistance with educational software, apps, and platforms. Provide timely troubleshooting and solutions for common technical issues related to instructional technology tools. Support students and families with technology access, including

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    São Paulo, Brasil Graded - The American School of São Paulo Tempo inteiro

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