Senior Revenue Operations

Job description
Job Description – Senior Revenue Operations (Individual Contributor)
Location: Mexico City (CDMX) or São Paulo (Brazil)
Work mode: Remote
Reporting to: CEO
Type: Full-time | Individual Contributor (no team management)
Rate: 5.000 USD

Role Overview
We are looking for a Senior Revenue Operations Individual Contributor to own and operate the commercial execution layer of the company.
This role will not manage a team and is designed for a senior professional who can operate with high autonomy. The person in this role cannot depend on the CEO for day-to-day decision-making and is expected to independently identify problems, propose solutions, and execute.
The role acts as a service function across Sales, CAMs, Sellers/Partners and Leadership, translating commercial strategy into daily execution, processes, systems and measurable outcomes.
This role must be based in CDMX or São Paulo. Proximity to commercial teams and operations is critical.

Key Responsibilities
Revenue & Sales Operations
Design, operate and continuously optimize the commercial pipeline
Define deal stages and workflows by deal type (direct sales, sellers, partnerships)
Identify bottlenecks across the funnel and implement solutions independently
Improve sales velocity, activation and retention through process clarity and execution
Sales Enablement & Operational Support

Create and maintain:
WhatsApp and outreach scripts
call structures and follow-up flows
operational playbooks for Sales and KAMs
Standardize best practices and operational knowledge
Ensure teams have clear guidance on what to sell, how to sell and how to follow up
Cross-functional Service Role

Provide operational support to:
Sales team
KAMs
Sellers / partners
Align commercial promises with operational reality
Translate field feedback into actionable insights for Product and Leadership
Act as the operational reference point for revenue execution
Data, Metrics & Performance
Define and track actionable KPIs (conversion, sales cycle, activation, usage)
Build and maintain dashboards and reporting
Lead weekly reviews with clear, data-driven insights
Proactively flag what is not working and implement corrective actions
Decision-Making & Autonomy (Critical Requirement)
This role requires high autonomy and independent judgment.

The ideal candidate:
Does not rely on the CEO to make operational decisions
Is comfortable making informed decisions with incomplete information
Escalates strategically, not operationally
Owns outcomes end-to-end
Candidates who require constant validation or close supervision will not be a fit.
HubSpot – Mandatory Requirement
This role requires advanced, hands-on expertise in HubSpot.

The candidate must be able to:
Configure and manage complex pipelines
Build and maintain workflows and automations
Design and manage dashboards and reports
Create and manage custom properties and data structures
Use HubSpot as the core operating system for Revenue
HubSpot proficiency is non-negotiable.

Ideal Profile
Experience
7–10 years in Revenue Operations / Sales Operations / GTM Operations
Experience in SaaS, marketplaces or hybrid business models
Prior experience as the sole owner of Revenue or Sales Operations
Experience operating in fast-paced, evolving environments
Working Style
Strong hands-on mentality
High ownership and accountability
Comfortable supporting multiple teams without formal authority
Direct, pragmatic and execution-focused
Able to operate without babysitting or micromanagement

Red Flags
Seeking to build or manage a team in the short term
Dependence on leadership for operational decisions
Overly corporate or process-heavy mindset
Discomfort operating in ambiguity
Not based in CDMX or São Paulo