Inbox Manager

2 semanas atrás

Sao Paulo, Brasil Sur Tempo inteiro
As an Inbox Manager, your role encompasses responding and managing conversations with leads from our client's campaigns. This fully remote, full-time contract position offers the opportunity to work with successful B2B businesses worldwide.

Our clients are growth-oriented, successful B2B businesses from various industries. They value their time and require a reliable lead-generation partner that delivers results and generates a great return on investment (ROI).

Responsibilities

  • As an Inbox Manager, your responsibilities include:
  • Categorizing all responses from our client's cold email campaigns
  • Submitting any qualified leads to our clients
  • Sending any responses to our clients for assistance when we can't answer the email
  • Leveraging the client's response to create compelling responses to convert the lead
  • Uploading and managing our client's Do-Not-Contact list
  • Following any manual processes for our subsequences if necessary or needed
  • Setting up clients in Smartlead (subsequences, webhooks, and adding them to the white label)

What You'll Do:

We're a fast-growing startup, and your responsibilities will vary over time, but these core responsibilities will always remain the same:

Daily

  • Categorize all new replies from our client's campaign
  • Schedule emails for all future replies
  • Forward replies for all referral emails
  • Submit any leads to our clients
  • Check Smartlead to make sure all responses for the day have been categorized

Weekly

  • Check to make sure that leads are being enrolled in the subsequence
  • Update the DNC for any clients

As needed

  • Send replies to clients for leads that can't be categorized
  • Nurture leads that haven't converted from our subsequences
  • Add the subsequences for all new campaigns
  • Create the client in Smartlead and set up their webhook

Requirements

  • Professionalism, maturity, and reliability to meet the expectations of the company
  • Strong communication skills in verbal and written English
  • Highly resourceful team player who meets deadlines and follows through on commitments
  • Tech-savvy and a quick learner of new technologies and software
  • Intelligent, adaptable, and problem-solving mindset
  • A high-performing individual with a desire to achieve and grow financially
  • Process orientated
  • Can thrive in a fast-paced environment
  • Is comfortable in an extremely repetitive role
  • Professional remote work setup including reliable internet, high-quality audio and video equipment, quiet space, clear background, and good lighting

Benefits

Position: Inbox Manager

Salary Range: $800 - $2000 USD

Payment Frequency: Monthly

Type of Contract: Independent Contractor

Only CVs in English will be considered to participate in the process.

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