IoT Customer Service Agent
2 semanas atrás
SummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and ResponsibilitiesSupport the regional Quectel technical and sales teams to drive customer excellenceCapture specific customer communications within appropriate platforms and applicationsManage / deliver onboarding of new customersOwn customer issues, engaging internal resource to deliver efficient resolutions to increase customer satisfactionMaintain customer interactions through multiple channelsCreate and maintain professional technical materialMaintain alignment with of Quectel markets, portfolio, and capabilities, advancing and strengthening Quectel’s position within industry, working with internal product and sales teams to identify industry need and develop / accelerate Quectel propositionsTrain onboarded customers on Quectel services, products, and platformsLead regular customer reviews relating to services and propositionsGenerate and deliver applicable reporting (internal and external)Maintain relevant industry knowledge and experienceRequired ExperienceMinimum 3 years experience of working in a customer service / customer support organisationWorld class customer service skillsProficient IT skills, including Microsoft Office productsStrong communication skillsExcellent customer management skills, including management of support processesAbility to manage and prioritise customer requestsFluent written and oral English, Spanish and Portuguese language (additional languages are advantageous)Desirable ExperienceIoT background an advantageIoT technical background an advantage
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Iot Customer Service Agent
Há 2 dias
São Paulo, São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work
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Iot Customer Service Agent
3 semanas atrás
São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work
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IoT Customer Service Agent
3 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation. Roles and...
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IoT Customer Service Agent
Há 5 dias
São Paulo, São Paulo, Estado de São Paulo, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
3 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation. Roles and...
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IoT Customer Service Agent
2 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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Iot Customer Service Agent
Há 3 dias
São Paulo, São Paulo, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation. Roles and...
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IoT Customer Service Agent
2 semanas atrás
São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
3 semanas atrás
São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
2 semanas atrás
São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
2 semanas atrás
São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
3 semanas atrás
são paulo, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation. Roles and...
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IoT Customer Service Agent
3 semanas atrás
São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
2 semanas atrás
são paulo, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation. Roles and...
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IoT Customer Service Agent
3 semanas atrás
São Paulo, Brazil, BR Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
3 semanas atrás
São Paulo, Brazil, BR Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
3 semanas atrás
São Paulo, SP, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation. Roles and...
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IoT Customer Service Agent
3 semanas atrás
São Paulo, SP, Brasil Quectel Tempo inteiroSummary The IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation. Roles and...
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IoT Customer Service Agent
Há 5 dias
Barueri, São Paulo, Estado de São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
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IoT Customer Service Agent
Há 2 dias
São Paulo, São Paulo, Brasil Quectel Tempo inteiroSummaryThe IoT Customer Services Agent is responsible for the customer relationship, maintaining engagement and satisfaction levels. You will work with various departments within Quectel to implement the services required by the customer, being the point of contact for leading ongoing interactions with key stakeholders in their organisation.Roles and...
