Customer Success Manager
1 dia atrás
About UsMarketing Ninjas is a cutting-edge marketing agency specializing in helping restoration companies gain more referral partners and secure exclusive leads. As a faith-driven and ninja-themed company, we operate with the highest standards, integrity, and a commitment to excellence. Our mission is to empower our clients with the tools and strategies they need to grow their businesses successfully.Job OverviewWe’re looking for a Client Success Manager (CSM) who is passionate about building relationships, ensuring client satisfaction, and driving results. The CSM will serve as the primary point of contact for our clients, ensuring they see maximum value from our services and continue to grow with us. This role requires exceptional communication skills, a strong command of English with minimal accent, and a proactive approach to client engagement.Key ResponsibilitiesClient Onboarding & Relationship Management: Guide new clients through the onboarding process, ensuring a smooth and positive experience.Ongoing Support & Strategy: Regularly check in with clients to review performance, provide strategic insights, and optimize their marketing campaigns.Retention & Growth: Identify opportunities for upselling or cross-selling additional services to help clients scale their businesses.Issue Resolution: Address client concerns promptly and professionally, working with internal teams to resolve any challenges.Training & Education: Educate clients on best practices for using our Marketing Ninjas Lead Engine, powered by GoHighLevel.Performance Monitoring: Track client success metrics and proactively reach out to offer guidance and improvements.Collaboration: Work closely with our sales, marketing, and fulfillment teams using Slack, ClickUp, and GoHighLevel to ensure a seamless client experience.What We’re Looking ForExperience: 2+ years in a client success, account management, or customer service role (preferably in digital marketing, SaaS, or home services industries).Communication Skills:Fluent English speaker with excellent written and verbal communication skills.Minimal accent for clear and effective communication with U.S.-based clients.Tech-Savvy:Experience using GoHighLevel, Slack, and ClickUp (or similar CRM and project management tools).Comfortable with marketing automation and CRM tools.Problem-Solving: Ability to think critically and proactively address client concerns.Results-Driven: Passionate about helping clients succeed and achieving high retention rates.Organized & Detail-Oriented: Ability to manage multiple clients and tasks efficiently.Faith & Integrity: A commitment to conducting business with the highest ethical standards.Why Join Marketing Ninjas?Work with a mission-driven team that operates with integrity and excellence.Remote work flexibility – work from anywhereOpportunities for growth in a fast-paced, ninja-themed marketing agency.Competitive salary + performance-based incentives.Supportive team environment with a strong focus on faith, values, and client success.Ready to Join the Ninja Squad?If you’re passionate about helping businesses grow, building strong client relationships, and delivering exceptional service, we’d love to hear from you Apply today and become part of the Marketing Ninjas team.To move forward with your application, please complete this short form:Apply here: https://link.marketingninjas.io/widget/form/5ri5YVPn3DRJdxc7MnxQ?notrack=true
-
Graduate Customer Success Manager
Há 23 horas
Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical 3 days ago Be among the first 25 applicants Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn,...
-
Graduate Customer Success Manager
Há 4 dias
Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Graduate Customer Success Manager role at Canonical3 days ago Be among the first 25 applicantsJoin to apply for the Graduate Customer Success Manager role at CanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate...
-
Enterprise Customer Success Manager
4 semanas atrás
Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Enterprise Customer Success Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global...
-
Enterprise Customer Success Manager
Há 2 dias
Curitiba, Brasil Canonical Tempo inteiroJoin to apply for the Enterprise Customer Success Manager role at Canonical4 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global enterprise...
-
Customer Success Manager
4 semanas atrás
Curitiba, Brasil Connecteam Tempo inteiroPlease note: This website includes an accessibility system. Press Control-F11 to adjust the website to the visually impaired who are using a screen reader; Press Control-F10 to open an accessibility menu. Customer Success | South Carolina, United States Who Connecteam is: Connecteam is a TLV-based startup that’s on a mission to change the work experience...
-
Customer Success
Há 4 dias
Curitiba, Brasil Canonical Tempo inteiroOverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.Our platform, Ubuntu, is widely used in breakthrough initiatives such as public cloud, data science, AI, engineering innovation and IoT.Our customers include leading public cloud and silicon providers, and industry leaders...
-
Sr. Manager, Customer Success Account Management
4 semanas atrás
Curitiba, Brasil DocuSign, Inc. Tempo inteiroCompany Overview DocuSign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use DocuSign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, DocuSign unleashes business-critical data that is trapped inside of documents. Until now,...
-
Customer Success Manager
1 semana atrás
Curitiba, Brasil Redemassa Tempo inteiroA ST-One é uma startup que nasceu com o propósito de tornar processos industriais mais eficientes através da Ciência de Dados.Já estamos presentes em mais de 20 países, nas maiores indústrias do mundo, mas ainda temos muito a conquistar!Precisamos de um(a) Customer Success Manager para assumir esse desafio e expandir nesse mercado junto com a...
-
Cs (Customer Success)
2 semanas atrás
Curitiba, Brasil Growth Odonto Tempo inteiroEstamos em um momento de forte aceleração e buscamos um(a) Customer Success Manager (CSM) para ser um pilar estratégico na construção da nossa máquina de receita.Mais do que um gerente de contas, você será o(a) guardião(a) do sucesso do cliente, garantindo que cada um deles extraia o máximo valor da nossa solução e se tornem parceiros de longo...
-
Customer Success Manager
Há 4 dias
Curitiba, Brasil Leads2b Tempo inteiro**Atenção**: esta é uma vaga de banco de talentos, vamos viver um momento de MUITO crescimento na Leads, portanto, se você tem interesse em se juntar ao time, deixe sua inscrição! Nós já vamos conversar sobre os desafios da área mas, antes disso, queremos te contar um pouquinho mais sobre nossa obra de arte: A **Leads2b**, além de ser o nome da...
