Business Operations Specialist

3 semanas atrás

São Paulo, Brasil inDrive Tempo inteiro

We are a highly-regarded, high-tech unicorn company; we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better


We're expanding our operations in one of the most significant markets for inDrive, and to help us with it we are looking for a Business Development (Operations) Specialist who'll be responsible for the business growth in Brazil.

The Business Development Manager oversees whole business operations aiming for regional growth.


Please notice that CVs in English will be considered primarily.


What will you do:

  • Growing business in Brazil with main KPIs of the ride-hailing business of inDrive: Rides, GMV, NetRev.
  • Monitoring and improving customer satisfaction metrics by addressing customer concerns and feedback;
  • Supporting the development and execution of marketing strategies to build and strengthen the brand in the local market;
  • Gather and analyze data using: Google Spreadsheets, tableau, swrve, and Data Studio.
  • Providing support in business and KPIs planning.


What we expect from you:

  • Fluent in English and Portuguese;
  • 2-3+ years experience in business operations/expansion/launching in Ride-Hailing, Delivery, and E-commerce fields are highly preferred;
  • Advanced knowledge of analytical tools: Tableau, Google services, and other BI;
  • Marketing research experience;
  • Knowledge of digital marketing: planning, results evaluation, tools, and media planning;
  • Long-term strategic vision - ability to understand consequences of actions for a long-term perspective business outcome;
  • Operational Excellence;
  • Adaptability and flexibility;
  • Attention to detail and a data-driven mindset.
  • Excellent communication and collaboration skills.
  • Ability to work effectively in a cross-functional and multicultural environment.


What we offer:

  • Competitive compensation package including comprehensive medical and dental insurance coverage;
  • Meal allowance;
  • Embrace the opportunity to make an impact in a pivotal branch within the region, tackling significant business challenges while unlocking great potential for growth and impact;
  • Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company;
  • Partially or fully paid additional training courses, including English classes, and regular external and internal training.

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