Medallia Digital Experience Analytics

Há 2 dias

São Paulo, Brasil Tata Consultancy Services Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your career


Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.

The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.


We are looking for Medallia Digital Experience Analytics (DXA) Expert, who wants to learn and transform his career.



In this role you will


  • We are looking for people with experience in configuring and managing Medallia tool. We are looking for people who have experience in deploying, updating or debugging issues faced when using Medallia and ability to resolve these issues;
  • Responsible for upgrades, patches, and regular maintenance activities to ensure the platform's stability and security;
  • Administer user accounts (SSO), permissions, and roles within the Medallia platform;
  • Monitor system performance, identify bottlenecks, and optimize configurations;
  • Implement and enforce security policies and protocols to safeguard sensitive survey data;
  • Manage and setup integration components for Medallia;



And much better if you stand out for


  • Implement and enforce security policies and protocols to safeguard sensitive survey data;
  • Manage and setup integration components for Medallia;
  • Experience with Agile methodologies and project management tools.



Desirable Skills:


  • Medallia Platform previous experience;
  • Digital Experience Analytics (DXA);
  • Deploying, managing, and analyzing customer surveys;
  • Advanced/fluent;



What do we offer?


  • TCS Benefits – Brazil:
  • Health insurance
  • Dental Plan
  • Life insurance
  • Transportation vouchers
  • Meal/Food Voucher
  • Childcare assistance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform
  • Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
  • At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.


At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

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