Strategic Account Manager

Há 6 dias

São Paulo, Brasil Monday.com Tempo inteiro

This job is with Monday.com, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We're looking for a Strategic Account Manager (SAM) to join our expanding sales team in São Paulo. This is a high-impact role focused on driving depth and growth within a portfolio of the largest and most strategic accounts in Brazil. The core mandate of the SAM will be to cultivate deep relationships, increase revenue penetration, and acquire new strategic logos . About The Role Portfolio Management: Manage a targeted portfolio of approximately 10 major enterprise accounts in Brazil, split equally between active clients and strategic new prospects (new logos). Strategic Growth: Focus intensely on increasing the relationship depth and service penetration within these accounts. Customer Success: Take our commitment to the next level by building an amazing product and providing the best possible service to ensure our strategic clients achieve overwhelming success using our platform. Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.) Be an expert on the monday.com platform, with a deep understanding of our capabilities and value Consult with customers on their internal processes and challenge leaders to drive change across their organization Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com Partner with others at monday.com to ensure successful account management and surface customer inputs back Requirements 7+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV) Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting Prior experience in Strategy consulting - an advantage English fluency required / Spanish Fluency is big plus Strong customer-facing and presentation skills with the ability to establish credibility with executives Superb written and verbal communication skills Positive attitude, empathy, and high energy What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work Monthly stipends for food, wellness, and commuter work Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

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