Bilingual Quality Monitor

4 semanas atrás


Sao Paulo, Brasil Recruta Simples Solucoes Digitais LTDA - ME Tempo inteiro

Bilingual Quality Monitor (English) (SPTF) Career Opportunity at TeleperformanceAre you passionate about ensuring excellence in customer service and looking for an opportunity to make a difference? Teleperformance is looking for a Bilingual Quality Monitor to join our team in Lapa/SPRequirements: Proven experience as a Quality Monitor, preferably in a Call Center environment.Experience with Social Media preferred to ensure a comprehensive approach.Mastery of Call Center Operational Indicators and familiarity with quality methodologies.Intermediate/advanced knowledge of the Office Package is desirable.Availability to work in person in Lapa/SP.Advanced or fluent English.Responsibilities: Carry out quality monitoring to ensure compliance with service standards.Identify areas for improvement and provide constructive feedback to agents.Analyze data and trends to identify opportunities for improvement.Collaborate with multidisciplinary teams to implement improvements in care processes.Stay up to date on quality monitoring best practices and market trends.If you are proactive, have a critical eye for details, and are ready to be part of a team committed to excellence, send your resume to us and join Teleperformance on this journey of success and growthNOTE: THIS VACANCY IS ALSO FOR PEOPLE WITH DISABILITIES#VemSerTP #Social Media #Quality Monitoring #Teleperformance#J-18808-Ljbffr



  • Sao Paulo, Brasil Webhelp Tempo inteiro

    **Training & Quality** **Location** - Sao Paulo, Brazil*** Job Title: Quality and Training Manager I, Bilingual **Job Description**: Responsável pela Gestão da Qualidade e do Treinamento Operacional dos clientes Brasil, (ou de um Grande Cliente), estabelecendo métodos que possam mensurar o grau de satisfação dos clientes e a qualidade do atendimento...


  • Sao Paulo, Brasil MSD Tempo inteiro

    **Job Description**: Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 130-year legacy. Our success is backed by...


  • São Paulo, São Paulo, Brasil Red House International School Tempo inteiro

    About the RoleWe are seeking an experienced English Language Instructor to join our team at Red House International School. This is a fantastic opportunity to work with a dynamic and passionate group of educators who share a commitment to delivering high-quality education in a bilingual environment.As an English Language Instructor, you will play a key role...

  • Quality Assurance Analyst

    7 meses atrás


    Sao Paulo, Brasil Kenvue Tempo inteiro

    **Quality Assurance Analyst**-2307010004W Description Kenvue is currently recruiting for: **Quality Assurance Analyst*** **Establishes and maintains quality systems, procedures and controls, ensuring that quality system elements are in compliance to established requirements. Performs periodic checks to verify compliance to Quality and Service...

  • Quality Intern

    6 meses atrás


    Sao Paulo, Brasil Flowserve Corporation Tempo inteiro

    Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your...


  • Sao Paulo, Brasil MARS Tempo inteiro

    **Distribution Quality Manager - Royal Canin - São Paula or Campinas, Brazil** To provide functional leadership to develop, implement, maintain and improve Quality Management Process (QMP) programs for the distribution chain and across its network to ensure that finished goods are safe for human consumption and meet customer, consumer and regulatory...

  • Project Quality Manager

    7 meses atrás


    Sao Paulo, Brasil GE Power Portfolio Tempo inteiro

    **Job Description Summary**: The Project Quality Manager (PQM) is responsible for ensuring that the contractual quality requirements (in terms of inspection notification, execution, documentation collection, management of non-conformance reports etc.) are compliant with the scope of supply. You will drive a Culture of Quality where quality is built-in to...


  • Sao Paulo, Brasil Vestas Tempo inteiro

    : - Participate in NCs analysis, in lessons learned sessions and management reviews; - Liase with Construction Quality Supervisors (CQSs), providing support; - Support NC Coordinators/Quality Responsibles (QR), safeguarding quality gates; - Incentivate Quality behaviours and Quality awareness; - Monitor performance of CON suppliers (manpower, tools,...

  • Senior Cra Ii

    Há 3 dias


    Sao Paulo, Brasil PSI CRO Tempo inteiro

    Company Description We are the company that cares - for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,500 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those...

  • Quality Assurance Manager

    1 semana atrás


    Sao Paulo, Brasil TikTok Tempo inteiro

    Responsibilities About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate, and creative. We...

  • Engineering Quality Manager

    1 semana atrás


    Sao Paulo, Brasil Alstom Tempo inteiro

    **Req ID**: 342308 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...


  • Sao Paulo, Brasil Vifor Pharma Tempo inteiro

    -CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency, dialysis and nephrology & rare disease. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead...


  • Sao Paulo, Brasil AstraZeneca Tempo inteiro

    AstraZeneca is one of the most fascinating biopharmaceutical companies in the world. From researchers to sales people, from lab technicians to the legal department, we all have a mission to turn ideas into science, science into revolutionary medicines that save and extend patients’; lives and benefit society. Our portfolio is solid and our pipeline is...


  • Sao Paulo, Brasil JAC RECRUITMENT Tempo inteiro

    JOB RESPONSIBILITIES - Improve and maintain a high quality of customer service by conducting quality assurance audits, analyzing results, providing coaching, recommendations for process improvements, product improvements, recommendations for improvements to the knowledge base and training material; - Enhance employees’ skills, performance, productivity,...


  • Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    Johnson & Johnson is currently recruiting for a Commercial Quality Senior Manager Latin America - New Consumer Health Company. This position may be located in Sao Paulo, Brazil; Sao Jose dos Campos, Brazil; Cali, Colombia; or Panama. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We...


  • São Paulo, São Paulo, Brasil Johnson & Johnson Tempo inteiro

    Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years.We are committed to fostering an inclusive environment where everyone feels welcome and valued.**We are searching for the best talent for...


  • Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...


  • São Paulo, São Paulo, Brasil Mitel Tempo inteiro

    We are seeking a Senior Quality Assurance Manager to join our global team at Mitel. As a key member of our organization, you will play a vital role in ensuring the quality and integrity of our products and services.About the RoleThis is a challenging and rewarding opportunity for an experienced professional to lead and manage quality assurance initiatives...

  • Monitor(a)

    7 meses atrás


    Sao Paulo, Brasil Red House International School Tempo inteiro

    **Venha construir um mundo melhor com a gente!** **WE CARE** Você é apaixonado pela área da educação e, assim como nós, também sonha com um mundo melhor e mais pacífico? Então venha fazer parte da nossa equipe! Somos uma rede de escolas acolhedora e inclusiva, que tem como missão contribuir para um futuro de paz, união e colaboração entre...


  • São Paulo, Brasil Recruta Simples Solucoes Digitais LTDA - ME Tempo inteiro

    Bilingual Operations Coordinator (English) (SPTF) Career Opportunity at TeleperformanceHave you ever thought about working in a dynamic place, in a collaborative environment of constant transformation and growth? Teleperformance is looking for a talented Operations Coordinator to join our team in Lapa/SP!Requirements:Proven experience as an Operations...