Customer service

Encontrado em: Talent BR 2A C2 - 1 semana atrás

Natal, Brasil Netvagas Tempo inteiro
  • Fluent English
  • Good understanding of systems and technology use
  • Graduation in progress (preferred)
  • Previous experience with Customer Success or Customer Service



Some day-to-day examples of this work:

  • Provide help to operational team at Carpediem Homes;
  • Preventive, predictive and reactive maintenance schedules;
  • Confirmation of guest data;
  • Response to questions regarding the apartments;
  • Remote monitoring of cleaning and maintenance
  • Send directions about the unit;
  • Offer and sell extra services;
  • Evaluate guests;
  • Guest support during the stay;
  • Suggest improvement in the organization s internal processes, mainly in relation to processes related to their position.

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