MAWM Specialist

Key ResponsibilitiesProvideapplication supportfor Manhattan Active WM (MAWM) in production and non-production environments. Design, configure, and customizelabels(shipping labels, carton labels, pallet labels, compliance labels, etc.) using MAWM label design tools and third-party label management systems (e.g.,Loftware, NiceLabel, Bartender). Troubleshoot and resolvelabel printing issuesacross multiple sites and printer models (Zebra, Honeywell, etc.). Work withbusiness teamsto gather requirements for new label formats and implement them in MAWM. Support dailywarehouse operations– inbound, outbound, inventory, RF transactions, and reporting. Manageintegrations between MAWM and print servers(Loftware/NiceLabel/Bartender). Collaborate with cross-functional teams (ERP, TMS, automation, IT infrastructure) to resolve issues. Participate inupgrades, enhancements, and change requestsrelated to MAWM and labeling. Document support activities, create SOPs, and provide training for warehouse teams. Required Skills & Experience 3+ yearsof experience inManhattan Active WM (MAWM) Strong hands-on experience inlabel designing toolssuch asLoftware, Bartender, NiceLabel. Good understanding ofwarehouse processes– inbound, outbound, inventory, putaway, picking, shipping. Knowledge ofRF devices and label printer configurations. Proficiency inSQL, Unix/Linux commands, and troubleshooting integrations. Strong problem-solving and communication skills. Experience withincident/change management toolslike ServiceNow or JIRA.