MAWM Specialist

Key Responsibilities
Provide
application support
for Manhattan Active WM (MAWM) in production and non-production environments.
Design, configure, and customize
labels
(shipping labels, carton labels, pallet labels, compliance labels, etc.) using MAWM label design tools and third-party label management systems (e.g.,
Loftware, NiceLabel, Bartender
).
Troubleshoot and resolve
label printing issues
across multiple sites and printer models (Zebra, Honeywell, etc.).
Work with
business teams
to gather requirements for new label formats and implement them in MAWM.
Support daily
warehouse operations
– inbound, outbound, inventory, RF transactions, and reporting.
Manage
integrations between MAWM and print servers
(Loftware/NiceLabel/Bartender).
Collaborate with cross-functional teams (ERP, TMS, automation, IT infrastructure) to resolve issues.
Participate in
upgrades, enhancements, and change requests
related to MAWM and labeling.
Document support activities, create SOPs, and provide training for warehouse teams.
Required Skills & Experience
3+ years
of experience in
Manhattan Active WM (MAWM)
Strong hands-on experience in
label designing tools
such as
Loftware, Bartender, NiceLabel
.
Good understanding of
warehouse processes
– inbound, outbound, inventory, putaway, picking, shipping.
Knowledge of
RF devices and label printer configurations
.
Proficiency in
SQL, Unix/Linux commands
, and troubleshooting integrations.
Strong problem-solving and communication skills.
Experience with
incident/change management tools
like ServiceNow or JIRA.