Customer Success Manager
Há 6 horas
As a Customer Success Manager, you will be responsible for preserving and growing subscription renewals for our customers. You will accomplish this by driving adoption, educating our customers on product and service offerings, demonstrating value, focusing on growing relationships and by acting as their champion within Dynatrace. You will also highlight wins, plan, and develop short- and long-term strategies via success planning and provide thought leadership. Our goal is to provide our customers with software intelligence that will accelerate their digital transformation. As a Customer Success Manager, you will be at the heart of that journey.Role & ResponsibilitiesAccelerate customer adoption of Dynatrace product portfolio through relationship management, success planning and value realization.Own renewal strategy and subsequent on time renewal of subscription(s)Build Dynatrace brand awareness and loyaltyConduct regular proactive calls and account review meetings; maintain an accurate record of discussion and action itemsWork with management team to ensure that critical issues are documented and escalated in an expeditious manner for resolutionDefend against the competitionCollaborate on account activities with cross-functional account teamIdentify strategic, new business growth opportunitiesLeverage relationships to aid in the building of reference accounts/contactsAct as customer advocate and liaison to become a trusted advisorBilingual (Portuguese/English) is requiredTravel as required#J-18808-Ljbffr
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Customer Success Manager
Há 1 mês
São Paulo, Brasil Clarivate Tempo inteiroWe are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team! The Customer Success Manager serves a critical role to retain Clarivate's current business, identify and mitigate risk and support the growth of key customers. You will work proactively with Customers and will help drive value derived from the Clarivate...
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Senior Customer Success Manager
2 meses atrás
São Paulo, Brasil Prove Tempo inteiroSr. Customer Success Manager, BrazilSummaryProve is seeking a Sr. Customer Success Manager to lead our Brazil market, responsible for managing and nurturing post-sale relationships, ensuring customer satisfaction, and driving success through tailored engagement strategies. The Sr. Customer Success Manager oversees the customer retention process by acting as...
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Customer Success Manager – Vistex
2 meses atrás
São Paulo, Brasil Vistex Tempo inteiroTitulo da Vaga: Customer Success ManagerNome da Empresa: VistexLocalização: São Paulo – SPDescrição da Vaga: We are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in North America. As a CSM, reporting into the Director of Customer Success, you will work...
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Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil AppsFlyer Tempo inteiroSeeking a seasoned Customer Success Manager to drive growth and retention for our flagship mobile advertising product. The ideal candidate will have a strong background in SAAS customer success, web marketing, and digital advertising.Develop deep business relationships with key clients to provide exceptional support and service.Stay up-to-date on product...
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Customer Success Manager | Saas B2b
Há 1 mês
São Paulo, Brasil Audens Group Tempo inteiroCustomer Success ManagerOur client is an EdTech multinational expanding operations in Brazil and South America. As a Customer Success Manager, you possess a deep-seated commitment to helping customers achieve their goals, going beyond retention efforts to ensure their sustained satisfaction. You understand large and medium size enterprises and can manage...
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Customer Success Manager
3 semanas atrás
São Paulo, Brasil goFLUENT Group Tempo inteiroOlá, estamos em busca de um CSM (Customer Success Manager), que irá atuar na gestão de projetos e treinamentos corporativos.Responsabilidades:Gestão de múltiplas contas do Brasil - Responsável por onboarding, retenção e relacionamento com clientes; Construir relacionamentos de longo prazo com o cliente, fornecendo informações proativas para o...
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Customer Success Manager
Há 3 dias
São Paulo, Brasil Entelgy Brasil Tempo inteiroDEIXE-NOS DIZER O QUE NOS TORNA GENUÍNOS…Procuramos profissionais que queiram se reinventar a cada dia, que queiram enfrentar desafios em seu DNA e que sejam apaixonados por trabalhar com tecnologia/cibersegurança. Isso nos torna únicos e autênticos.O que buscamos?Procuramos um profissional Customer Success Manager (CSM), para compor nosso time.O que...
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Customer Success Manager – Vistex
2 meses atrás
São Paulo, Brasil Vistex Tempo inteiroTitulo da Vaga: Customer Success Manager Nome da Empresa: Vistex Localização: São Paulo – SP Descrição da Vaga: We are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in North America. As a CSM, reporting into the Director of Customer Success, you will work...
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Customer Success Manager
6 meses atrás
São Paulo, Brasil Vistex Tempo inteiroWe are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in the North America. As a CSM, reporting into the Director of Customer Success, you will work cross-functionally with multiple internal teams to ensure alignment with client goals and objectives . Up to 25% travel. Our...
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Customer Success Manager
Há 1 mês
São Paulo, SP, Brasil Joom Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Manager
4 meses atrás
São Paulo, Brasil DoubleVerify Tempo inteiroWhat you’ll do DoubleVerify is looking for a Customer Success Manager to join our growing team based in New York. The Customer Success Manager plays an integral role in testing and onboarding new strategic DV clients, establishing KPIs, overseeing the campaign setup process and launch, educating end users on the DV product suite and analytics,...
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Customer Success Manager
2 meses atrás
São Paulo, SP, Brasil Salesforce Tempo inteiroJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Vaga De Customer Success Manager
4 semanas atrás
São Paulo, Brasil Catho Online Ltda. - BR - Manager Tempo inteiroTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every...
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Customer Success Manager
Há 1 mês
São Paulo, Brasil Servicenow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Customer Success Manager
Há 1 mês
São Paulo, Brasil Joom Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Manager
Há 1 mês
São Paulo, Brasil Joom Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Manager
6 meses atrás
Sao Paulo, Brasil Software AG Tempo inteiroOur story goes beyond technology. We put people first - employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation....
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Senior Customer Success Manager
Há 1 mês
São Paulo, Brasil Prove Tempo inteiroSr. Customer Success Manager, Brazil Summary Prove is seeking a Sr. Customer Success Manager to lead our Brazil market, responsible for managing and nurturing post-sale relationships, ensuring customer satisfaction, and driving success through tailored engagement strategies. The Sr. Customer Success Manager oversees the customer retention process by acting...
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Customer Success Manager
Há 1 mês
São Paulo, Brasil Salesforce, Inc. Tempo inteiroFor our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled guides, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of...
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Customer Success Manager
Há 1 mês
São Paulo, Brasil ServiceNow Tempo inteiroCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...