Datacenter Technician
2 semanas atrás
Long term contract-12 Months with extensions
5000-7500 REAL per Month
Required Skills & Experience
-Exceptional server hardware knowledge with deep understanding of all component & system type failures
- Ability to assist in conducting failure analysis on field issues.
- Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management) and validate that VSEI is maintaining customer SLA.
- Solid experience with IPMI utilization in diagnostics.
Job Description
- Prepares, stages, sets up, and performs data center hardware startups and shutdowns (e.G., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails;
assists and provides guidance to other technicians to complete challenging or complex tasks.
- Performs diagnostics and troubleshooting following standard procedures, quickly identifies the root-cause(s) of the issue(s), and replaces faulty components with minimal customer and business disruption.
- Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs),
- Decommissions hardware for simple changes and refreshes (e.G., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
- Follows procedures to communicate, report, and escalate incidents to appropriate VSEI Management.
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