Success Factors Support Analyst

Há 2 dias

Porto Alegre, Rio Grande do Sul, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

Job Title: SuccessFactors Support Analyst - Remote

Location: Brazil

Type: 12+ Contract

Rate: DOE

Job Description:

  • Indefinite-term support and improvement project.
  • Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global teams (Indian, Mexican). Immediate start if possible.
  • Base técnica -The Support Analyst will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability As a member of the Service Delivery Organization an SuccessFactors Onboarding Support Analyst to support and maintain our SAP SuccessFactors Onboarding module 20 The ideal candidate will assist in the smooth execution of onboarding processes manage system tickets and serve as a liaison between HR IT and end users This role focuses on ensuring new hires experience a seamless and compliant onboarding journey

Job Responsibilities

  • Provide deep functional technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components
  • Understand the global template and regional solutions designed and developed by Solution Delivery teams and resolve the tickets, keeping the solution intact. Perform thorough testing, including regression testing, before releasing any solution for final user validation.
  • Understand and follow ADM IT processes in performing all day-to-day activities
  • Understand the ADM IT Service Management process, update incident, problem, and service tickets regularly and accurately, and document resolution in the service management tool
  • Design and configure minor enhancements following the ADM standard configuration naming standards document, and the Functional design documents
  • Provide technical input in support of audit requests as needed
  • Follow regulatory compliance and Security standards
  • Partner with other process and system experts to identify and implement business process continuous improvement opportunities
  • Provide day-to-day support for the SuccessFactors Onboarding module 20, resolving issues and responding to user queries
  • Troubleshoot system errors, onboarding task failures, and data flow inconsistencies
  • Monitor integrations between Onboarding and Employee Central EC
  • Assist with configuration updates, testing, and deployment of changes related to onboarding templates, steps, forms, and workflows
  • Manage user roles and permissions related to the onboarding process
  • Collaborate with HR Talent Acquisition and IT teams to support continuous improvement and process alignment
  • Generate reports and dashboards for onboarding status compliance and metrics
  • Participate in system upgrades, regression testing, and deployment activities

Provide user support documentation and training for learners and administrators

  • Consultor Success Factors Sr.

    4 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil Meta Tempo inteiro

    **Estamos muito felizes que você queira fazer parte do nosso time****Sobre o Cargo**:Realizar o desenho e arquitetura de soluções e conduzir no caso de soluções menos complexas;Compreender contexto de negócio da organização e dos clientes - mercado, tendências, concorrências e desafios estratégicos e tecnológicos;Realizar imersões e construir...

  • Business Analyst

    4 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil NTConsult Tempo inteiro

    **Responsibilities**As a business analyst, you will be responsible to translate and document the needs of the business and operations teams, at the same time that you will work in collaboration with the hyper-automation solutions team in order to define the best strategy to implement the solutions regarding process automation inside the organization. It is...

  • Financial Analyst Role

    Há 4 dias

    Porto Alegre, Rio Grande do Sul, Brasil beBeeFinancial Tempo inteiro

    Financial Analyst - Accountant RoleWe are seeking a highly skilled Financial Analyst to join our team and contribute to the financial success of our clients.The primary responsibilities of this role include:Ensuring accurate and timely submission of ancillary obligations;Calculating taxes for various companies, including LP/LR/SN entities;Maintaining...

  • Data Support Manager

    Há 23 horas

    Porto Alegre, Rio Grande do Sul, Brasil beBeeAdministrative Tempo inteiro R$3.500 - R$4.500

    Administrative Specialist Job DescriptionWe are seeking a detail-oriented and analytical professional to support our Central Operations team in US cities. As an Administrative Analyst, you will be responsible for ensuring seamless operations and growth deliverables.Key Responsibilities:

  • Bra Labs Sr Quality Assurance Analyst

    Há 5 dias

    Porto Alegre, Rio Grande do Sul, Brasil ADP Tempo inteiro

    **Title : Sr Quality Assurance Analyst****At ADP we are driven by your success. **We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.**Technology at ADP. **It's the foundation of...

  • Field Support Analyst

    3 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil Tata Consultancy Services Tempo inteiro

    Direct message the job poster from Tata Consultancy ServicesTech Recruiter | IT Recruiter | Talent Acquisition | T&D | SAP Tech Recruiter | Salesforce | Oracle | SuccessFactors | PCDCome to one of the biggest IT Services companies in the world Here you can transform your careerWhy join TCS? Here at TCS we believe that people make the difference; that's why...

  • Field Support Analyst

    2 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil Tata Consultancy Services Tempo inteiro

    Direct message the job poster from Tata Consultancy Services Tech Recruiter | IT Recruiter | Talent Acquisition | T&D | SAP Tech Recruiter | Salesforce | Oracle | SuccessFactors | PCD Come to one of the biggest IT Services companies in the world Here you can transform your career Why join TCS? Here at TCS we believe that people make the difference; that's...

  • Senior Quality Assurance Analyst

    Há 4 dias

    Porto Alegre, Rio Grande do Sul, Brasil Adp Tempo inteiro

    **Title : Sr Quality Assurance Analyst****At ADP we are driven by your success.**We engage your unique talents and perspectives.We welcome your ideas on how to do things differently and better.In your efforts to achieve, learn and grow, we support you all the way.If success motivates you, you belong at ADP.**Technology at ADP.**It's the foundation of the...

  • Technical Support

    Há 3 dias

    Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    **We help the world run better**Do you demand the best from your professional career?Are you inspired by excellence?At SAP, you will have the power to make a real impact.As the global market leader forbusiness software, SAP helps companies and organizations in more than 25 industriesto run better.**PURPOSE AND OBJECTIVES**Technical Support (TS) Procurement...

  • Customer Success

    Há 4 dias

    Porto Alegre, Rio Grande do Sul, Brasil Canonical Tempo inteiro

    Join or sign in to find your next job Join to apply for the Customer Success - Team Manager role at Canonical 15 hours ago Be among the first 25 applicants Join to apply for the Customer Success - Team Manager role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets....