digital Customer Engagement Manager

2 semanas atrás


Nova Iguaçu, Brasil MAK Technologies LLC Tempo inteiro

Position : digital Customer Engagement Manager (dCEM) Remote : Yes Duration: : 4 to 6 months plus Distribution Effort : 5/Days per week (remote) Project Role : Project Manager No of Positions: 4 position Short description : dCEMMUST HAVE skills Technical Skills Strong knowledge of IT Service Management, SAP Basis and SAP Applications Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers Working experience with SAP HEC, SAP S/4HANA or any other cloud solution. Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solutionSoft Skills Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.


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