Customer success specialist b2b
Há 6 dias
About the RoleWere seeking a Customer Success Specialist to join one of the worlds leading iGaming providers. In this role, youll ensure an exceptional partner experience by providing efficient support, resolving issues promptly, and maintaining strong internal communication across teams.ResponsibilitiesProvide timely and accurate responses to partner inquiries through internal communication channelsMaintain detailed records of partner interactions and follow up until resolution is achieved to ensure a seamless partner experienceCommunicate effectively with internal teams to diagnose, investigate, and resolve reported issuesAdhere strictly to internal B2B support processes and workflows based on case type and internal directivesPrioritize support tickets based on urgency and impact, ensuring critical issues are addressed promptlyEscalate complicated or unresolved issues to the person in charge as necessaryHandle partner information with the highest level of confidentiality and professionalismStay up-to-date with industry trends, news, and eventsCarry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor codeRequirementsBachelors degree in Business Administration or any related fieldProven experience in B2B, customer, or technical support in the IT industry is an advantageKnowledge of MS Office is mandatoryFluency in the Portuguese and English languages is requiredKnowledge of the Spanish language will be an advantageStrong problem-solving skills and a proactive approach to issue resolutionAbility to work under pressure in a fast-paced environmentStrong organizational skills and attention to detailTeam player mindset with the ability to collaborate effectively with cross-functional teamsAccountable, reliable, and professional approach working with b2b clients/teamsOpenness to continuous learning and adapting to new process improvements
-
AI Specialist, Customer Success
Há 4 dias
São Paulo, Brasil Zendesk Tempo inteiroJob Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their...
-
Customer Success Specialist
3 semanas atrás
São Paulo, Brasil Bees Brasil Tempo inteiroSobre a vaga O(a) Customer Success Specialist será responsável por impulsionar a adoção e o sucesso do BEES Link em um portfólio definido de 6–8 parceiros externos. Atuará garantindo que os parceiros extraiam o máximo valor da plataforma, com foco em implementação, utilização de funcionalidades e resultados comerciais sustentáveis....
-
Customer Success Specialist
1 semana atrás
São Paulo, São Paulo, Brasil Botcity Tempo inteiro R$40.000 - R$60.000 por anoCompany and Role OverviewAt BotCity, we've built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools. We believe that automation projects are...
-
AI Specialist, Customer Success
Há 6 dias
São Paulo, Brasil Zendesk, Inc. Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as...
-
AI Specialist, Customer Success
Há 6 dias
São Paulo, Brasil Zendesk Group Tempo inteiroAI Specialist, Customer Success page is loaded## AI Specialist, Customer Successremote type: In Officelocations: São Paulo, Braziltime type: Full timeposted on: Publié hierjob requisition id: R32129## Job DescriptionThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as...
-
Customer Success Specialist
1 semana atrás
São Paulo, Brasil BotCity Tempo inteiroOverview Join to apply for the Customer Success Specialist role at BotCity . At BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer...
-
AI Specialist, Customer Success
Há 2 dias
São Paulo, Brasil Zendesk Tempo inteiroJoin to apply for the AI Specialist, Customer Success role at Zendesk Job Description The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure...
-
Customer success specialist
Há 4 dias
São Paulo, Brasil Netvagas Tempo inteiroSobre a AzifyA Azify, infratech do Grupo Azimut, desenvolve infraestrutura tecnológica para o setor financeiro, atuando em áreas como pagamentos, banking as a service, blockchain e back office financeiro. Estamos em busca de um(a) Customer Success Specialist com perfil estratégico, analítico e focado em resultados para fortalecer a experiência dos...
-
Customer Success Specialist
Há 4 dias
são paulo, Brasil TapGoods Tempo inteiroCustomer Success Specialist – Reventals About Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We’re the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun. We’re a passionate, fast-growing...
-
Customer Success Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil Elleve Tempo inteiro R$40.000 - R$120.000 por anoVaga: Customer Success Specialist ElleveNa Elleve, acreditamos que a educação é o motor da transformação profissional e corporativa. Somos uma HRTech que conecta colaboradores e empresas a oportunidades de desenvolvimento e formação, com tecnologia, inteligência de dados e um modelo de benefícios inovador.Estamos em busca de uma pessoa de Customer...
