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IT Operations Specialist We are seeking detail-oriented IT operations specialists to ensure the smooth functioning of our IT systems. The successful candidate will be responsible for maintaining day-to-day functionality of IT systems, generating reports, and coordinating software installations. Maintain optimal performance of IT infrastructure Generate comprehensive IT reports on desktops, printers, peripherals, telephone systems, and cellular devices Coordinate software updates and maintenance activities Identify and resolve technical issues in a timely manner Provide excellent customer support and respond effectively to customer requests Update user information and access for IT applications Requirements Proven experience in IT support or similar roles is essential. Strong knowledge of desktop systems, peripherals, and telecommunications devices is required. The ideal candidate should have strong analytical and problem-solving skills, excellent communication and customer service skills, and the ability to work efficiently under pressure. Additional Information The ideal candidate will possess a combination of technical skills and soft skills that enable them to provide effective support to customers. Familiarity with organizational systems and user access management is highly desirable.
