L2 Technical Support Consultant

1 semana atrás


Brasília, Brasil SupportYourApp Tempo inteiro

L2 Technical Support Consultant & Backend Engineer (Brazil) 4 weeks ago Be among the first 25 applicantsPassionate about the world of tech?Are you a skilled Java developer with a passion for problem-solving and customer support?Join our team as an L2 Technical Support Consultant at a project specializing in derivatives and capital markets risk management. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you will do:Always be up-to-date with the cutting-edge technologyProvide L2 support to customers, diagnosing and resolving complex technical issuesDevelop and maintain backend systems using Java/Spring Boot and MongoDBGather data to ensure the required technical info is collected to resolve even more complex ticketsEnsure customers' satisfaction with any interactionMaintain working knowledge of our client's products and servicesSecurely work with customers' sensitive informationCommunicate with developers and other departments of various IT companies to identify and troubleshoot technical issuesWhat you need to succeed in this role:Excellent English communication skills (at least C1 for both spoken and written)2+ years experience in back-end software developmentProficiency in Java/Spring Boot and MongoDBGood understanding of on-premise IT infrastructure, load balancers, queues, and clusteringPositive, friendly, enthusiastic, pragmatic, and caring attitude with a can-do approachPersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Will be a great plus:Experience with Kafka, Groovy, and container environments (Kubernetes, OpenShift, etc.)Knowledge of performance tuning techniquesUnderstanding of financial sector derivativesBenefits and Perks:Flexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentWho we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skillsVisit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.Seniority level Entry levelEmployment type Full-timeJob function Information TechnologyIndustries IT Services and IT Consulting#J-18808-Ljbffr



  • Brasília, Brasil SupportYourApp Tempo inteiro

    L2 Technical Support Consultant & Backend Engineer (Brazil)4 weeks ago Be among the first 25 applicants Passionate about the world of tech? Are you a skilled Java developer with a passion for problem-solving and customer support? Join our team as an L2 Technical Support Consultant at a project specializing in derivatives and capital markets risk management....


  • Brasília, Brasil buscojobs Brasil Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our L2 Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...


  • Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our L2 Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Brasília, Brasil SupportYourApp Inc. Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our L2 Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    (Networking) Technical Support Consultant (Brazil) Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by...


  • Brasília, Brasil SupportYourApp Inc. Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...


  • Brasília, DF, Brasil SupportYourApp Tempo inteiro

    **Are you passionate about making a meaningful impact in the ever-evolving landscape of cybersecurity?** Join our **Technical Support Consultant** team today and help us in this critical mission of safeguarding businesses and individuals from the relentless threats of the digital age. Thrive in a multicultural and multilingual environment while enjoying...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our Technical Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with...


  • Brasília, Brasil Time Doctor Tempo inteiro

    About the RoleAs a Technical Support Specialist at Time Doctor, you will play a crucial role in providing exceptional technical assistance to our customers. Your responsibilities include troubleshooting technical issues, collaborating with cross-functional teams, and ensuring customer satisfaction. This position demands a strong technical acumen, excellent...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    (Cybersecurity) Customer Support Consultant (Brazil)4 weeks ago Be among the first 25 applicantsPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your...


  • Brasília, Brasil Digital Alchemy Ltd Tempo inteiro

    Technical Consultant-Adobe Experience Platform/RemoteDigital Alchemy, A global Marketing Automation Services Provider, provides marketing services and technical support to local and global organizations. We have a network of 8 offices spanning Asia and the Americas. Our philosophy is based on the interaction of 3 transformations, 1. Our personal...

  • Customer Support Consultant

    4 semanas atrás


    Brasília, Distrito Federal, Brasil Supportyourapp Tempo inteiro

    We are seeking an experienced Customer Support Consultant to join our team at SupportYourApp, a leading provider of secure technical, customer support, and CX services for tech companies globally.This role offers a unique opportunity to work with a diverse range of clients from over 30 countries, speaking over 60 languages. As a Customer Support Consultant,...

  • Technical Consultant

    2 meses atrás


    Brasília, Brasil South America Tempo inteiro

    Thais Teixeira works as a Technical Consultant at EPE (Energy Research Office), where she coordinates regional interconnection planning studies, in the Transmission Department.Her fields of research and work include HVDC transmission systems, renewable energy integration and energy storage.Teixeira holds a bachelor's and a master's degree in electrical...


  • Brasília, Brasil OSF Global Services Tempo inteiro

    We are looking for a talented Marketing Cloud Consultant to join our team. This role involves configuring Marketing Cloud instances, providing technical support, and collaborating with clients to enhance marketing strategies.Responsibilities:Marketing Cloud new instances/BUs configurationSuggestion of technical improvements in projectsInternal and external...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    (Gaming) Customer Support Consultant (Brazil)Passionate about the world of video games? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Do you love games and want to help others enjoy them too?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment...


  • Brasília, Brasil Okendo Pty Tempo inteiro

    Position Summary:As a Technical Support Specialist at Okendo, you will play a crucial role in ensuring the seamless integration and ongoing support of our platform for Shopify brands. This position involves completing onboarding tasks for merchants, requiring front-end development on Shopify storefronts using HTML/Liquid, CSS, and Javascript. You will be...

  • Solution Consultant

    1 semana atrás


    Brasília, Brasil Botcity Tempo inteiro

    BotCity is a pioneering hyperautomation platform backed by notable investors including Y Combinator and Softbank. Specializing in RPA and AI, we provide advanced governance, orchestration, and developer tools to enable enterprises to scale their automation initiatives effectively. With a philosophy that automation projects are software projects, we advocate...


  • Brasília, Brasil SupportYourApp Tempo inteiro

    (Cybersecurity) Customer Support Consultant (Brazil)4 weeks ago Be among the first 25 applicants Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying...