Partnerships specialist

3 semanas atrás

São Paulo, Brasil Netvagas Tempo inteiro


Para esse desafio você precisa ter:

  • Formação superior completa em STEM, Marketing, Administração ou áreas relacionadas;
  • Gerenciamento de projetos;
  • Conhecimento em produtos SaaS;
  • Conhecimento em logística;
  • Conhecimento em e-commerce;
  • Conhecimento em soluções para logística e varejo como: TMS, WMS, OMS, ERP, PLATAFORMA, HUB;
  • Experiência prévia na área de CS;
  • Experiencia em como iniciar e manter relacionamento estratégico com parceiros;
  • Office avançado;
  • Inglês intermediário.
  • Disponibilidade para idas esporádicas ao escritório localizado na região da Av. Paulista em São Paulo.


Diferencial:

  • Ter atuado com relacionamento e projetos com transportadoras.
  • Conhecimento sobre integração (EDI, API, WEBSERVICE), termos logísticos (PLP, OCORRENCIAS, PICKING, PACKING, TMS, WMS, OMS)


Procuramos por alguém que seja:

  • Empático(a);
  • Resolutivo(a);
  • Tenha um ótimo relacionamento interpessoal;
  • Proativo(a);
  • Boa comunicação verbal/escrita;
  • Goste de atender clientes e entender suas dores;
  • Saiba trabalhar em equipe remotas;
  • Seja auto gerenciável.


MISSÃO DO CARGO


Como Sr. Customer Success Analyst - Carriers Partnership você será responsável por:


  • Planejar, criar e executar estratégias one to many para atender uma carteira de parceiros de transportes de maneira escalável e conduzi-los pela jornada de sucesso, garantindo uma comunicação assertiva e a antecipação de conteúdo | informações necessárias para que tenhamos o melhor relacionamento que beneficie os nossos clientes, como premissas técnicas e informações relevantes sobre o mercado de e-commerce;
  • Criar indicadores para acompanhar o engajamento | aderência das estratégias adotadas;
  • Criar KPI s para monitorar a integração e engajamento dos transportadores na base;
  • Promover ações online para capacitar os transportadores| tirar dúvidas sobre integrações;
  • Monitorar a satisfação do transportador, como CSAT e manter o relacionamento de alto nível;
  • Criar indicadores preditivos que alertem os transportadores com baixo engajamento ou problemas de integração;
  • Focar no crescimento e fortalecimento do transportador na base, entendendo a sua necessidade e mapeando suas operações, com o objetivo de agregar valor e aumentar a saúde da carteira, melhorando a satisfação, garantindo uma parceria harmoniosa entre Intelipost, Transportadores e clientes da base;
  • Sugerir e apoiar a construção de processos da área para garantir a governança dos dados;
  • Seguir os processos já definidos e colaborar para evoluí-los;
  • Criar / mudar processos que não sejam efetivos;
  • Ser proativo, tornar a operação previsível e dar visibilidade para toda a empresa da saúde desta carteira (riscos e oportunidades).

  • Global Brand Partnerships, Specialist

    4 semanas atrás

    São Paulo, Brasil Ubisoft Tempo inteiro

    Job Description At its international headquarter, Ubisoft is looking for a motivated and ambitious Brand Partnerships Specialist. You will join an international team of sales experts. Your main objective will be to generate additional revenues for Ubisoft through various activities and type of partnerships. You will work hand-to-hand with the Brand...

  • Global Brand Partnerships, Specialist

    4 semanas atrás

    São Paulo, Brasil Ubisoft Tempo inteiro

    Job DescriptionAt its international headquarter, Ubisoft is looking for a motivated and ambitious Brand Partnerships Specialist.You will join an international team of sales experts.Your main objective will be to generate additional revenues for Ubisoft through various activities and type of partnerships.You will work hand-to-hand with the Brand partnerships...

  • Partnerships Manager, Luxury Travel

    Há 4 dias

    São Paulo, Brasil Zicasso, Inc. Tempo inteiro

    Company Overview Born out of Silicon Valley, Zicasso is a fast-growing travel tech company revolutionizing the luxury travel industry. We specialize in connecting discerning travelers with our global network of travel specialists to deliver bespoke, one-of-a-kind, global travel experiences. Our esteemed clientele includes a Pulitzer Prize winner, Olympic...

  • Community Specialist

    Há 14 horas

    São Paulo, São Paulo, Estado de São Paulo, Brasil Wadhwani Foundation Tempo inteiro

    Position Community Specialist Key Role: To build and maintain the community networks of key stakeholders like Students/Alumni, Teachers, Mentors and event speakers. Key Responsibilities: 1. Develop and implement a community and expert network engagement strategy that aligns with the WSN goals and mission. 2. Design the community and expert network solutions...

  • Partnerships Manager, Luxury Travel

    Há 4 dias

    São Paulo, Brasil Zicasso Tempo inteiro

    Company OverviewBorn out of Silicon Valley, Zicasso is a fast-growing travel tech company revolutionizing the luxury travel industry. We specialize in connecting discerning travelers with our global network of travel specialists to deliver bespoke, one-of-a-kind, global travel experiences. Our esteemed clientele includes a Pulitzer Prize winner, Olympic...

  • Influencer Specialist

    Há 4 dias

    Sao Paulo, Brasil Awin Tempo inteiro

    **Purpose of Position** The English-speaking Influencer Specialist position is an important role within the Influencer Partnerships department, dedicated to building and developing new influencer relationships and partnerships in North America. This is a fantastic opportunity for a confident and motivated individual to support and accelerate the growth of...

  • Community Specialist

    Há 8 horas

    São Paulo, Brasil Wadhwani Foundation Tempo inteiro

    Position Community SpecialistKey Role: To build and maintain the community networks of key stakeholders like Students/Alumni, Teachers, Mentors and event speakers. Key Responsibilities:1. Develop and implement a community and expert network engagement strategy that aligns with the WSN goals and mission.2. Design the community and expert network solutions for...

  • Community Specialist

    Há 10 horas

    são paulo, Brasil Wadhwani Foundation Tempo inteiro

    Position Community Specialist Key Role: To build and maintain the community networks of key stakeholders like Students/Alumni, Teachers, Mentors and event speakers. Key Responsibilities: 1. Develop and implement a community and expert network engagement strategy that aligns with the WSN goals and mission. 2. Design the community and expert network...

  • Community Specialist

    Há 2 dias

    São Paulo, Brasil Wadhwani Foundation Tempo inteiro

    Position Community SpecialistKey Role: To build and maintain the community networks of key stakeholders like Students/Alumni, Teachers, Mentors and event speakers. Key Responsibilities:1. Develop and implement a community and expert network engagement strategy that aligns with the WSN goals and mission.2. Design the community and expert network solutions for...

  • Compensation Specialist

    Há 4 dias

    Sao Paulo, Brasil VTEX Tempo inteiro

    **About the role**: We are seeking a talented Compensation Specialist who aims to be the go-to person in all rewards topics at VTEX in Latin America, North America, EMEA and APAC. This person will be responsible for building, evolving and maintaining our compensation practices with heavy emphasis on base and variable pay, pay adjustments and compensation...

  • Procurement Excellence Specialist

    4 semanas atrás

    Sao Paulo, Brasil McCain do Brasil Alimento Tempo inteiro

    **Position Title**:Procurement Excellence Specialist The Procurement Excellence Specialist will contribute to the development and execution of local and regional data, processes and governance activities for the business. The specialist will lead the collection, processing and integrity of data, development and optimization of pipelines, in addition to...

  • Customer Experience Technical Specialist

    Há 4 dias

    são paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are passionate about our customers and their experiences with JATO. Our...

  • Customer Experience Technical Specialist

    Há 4 dias

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...

  • Customer Experience Technical Specialist

    Há 4 dias

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are passionate about our customers and their experiences with...

  • Customer Experience Technical Specialist

    Há 4 dias

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...

  • Community Specialist

    1 dia atrás

    São Paulo, SP, Brasil Wadhwani Foundation Tempo inteiro

    Position Community Specialist Key Role: To build and maintain the community networks of key stakeholders like Students/Alumni, Teachers, Mentors and event speakers. Key Responsibilities: 1. Develop and implement a community and expert network engagement strategy that aligns with the WSN goals and mission. 2. Design the community and expert network...

  • Community Specialist

    1 dia atrás

    São Paulo, Brazil, BR Wadhwani Foundation Tempo inteiro

    Position Community SpecialistKey Role: To build and maintain the community networks of key stakeholders like Students/Alumni, Teachers, Mentors and event speakers. Key Responsibilities:1. Develop and implement a community and expert network engagement strategy that aligns with the WSN goals and mission.2. Design the community and expert network solutions for...

  • Customer Experience Technical Specialist

    Há 4 dias

    São Paulo, Brazil, BR JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO....

  • Customer Experience Technical Specialist

    Há 5 dias

    São Paulo, SP, Brasil JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are passionate about our customers and their experiences with...

  • Cybersecurity Specialist

    Há 1 mês

    Sao Paulo, Brasil GM Financial Tempo inteiro

    Overview: The Senior Cybersecurity Specialist is responsible for executing a portion of the GM Financial (GMF) Cybersecurity Program designed to advise the organization on its management of cybersecurity risk by organizing information, enabling risk management decisions, and addressing threats to ensure the security of company systems and information assets....