Network Operations Center Engineer

4 semanas atrás


São Paulo, Brasil The BIG Jobsite Tempo inteiro

NETWORK ENGINEER- NOC- All reported network issues and vendor break/fix coordination- Coordinating Root Cause Analysis (RCA) and tracking. Lead RCA investigation and coordinate actions items with appropriate teams- Coordinating changes on all Network software and hardware. Review and approve change records as required.- Network monitoring, Capacity and Configuration Management. Administer and maintain network management tools.- Implementation support - Interface with and assist various implementation teams coordinating and validating network implementations.- Participate in client life cycle management. setup, support and decommission- Global Infrastructure Services Project Support. Will be assigned to projects needed to help maintain the Corporate Network.- Other duties and responsibilities as assigned- 7+ years of experience in the technology specific field and proven record to manage large enterprises- Experience primarily with technologies such as Router, Switches, network protocols, VPN, DNS/DHCP, Proxy, Firewall, wireless Packet Capture, scripting.- Must have demonstrated leadership qualities- Ability to work collaboratively & be a team player- Expertise in specific technologies & deep understanding of majority of the technology portfolio- Experience with Visio, PowerPoint, MS Office Suite- Demonstrated ability to successfully coordinate and solicit input from other IT Disciplines when troubleshooting issues.- Excellent written and verbal communication skills with an ability to communicate at all levels of the organization- Bachelor's or advanced degree preferred.- Vendor certification preferred



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