Client Success Manager
2 semanas atrás
About the client:Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads. They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable and measurable growth through data-driven strategies.About the role:We are hiring a Client Success Manager for our client to serve as a trusted partner to the agency’s clients, guiding them through their digital marketing journey and ensuring long-term success. You’ll manage 25–30 client accounts, acting as the bridge between clients and the internal delivery team to ensure goals are met and relationships remain strong.This is not a task-ticking role. We’re looking for someone with high emotional intelligence, sound judgment, and excellent communication skills, who can explain digital marketing concepts clearly and confidently to non-technical clients. The ideal candidate is proactive, attentive, and comfortable managing both expectations and performance.Experience working in digital marketing agencies is required.What you’ll be doing:Manage and nurture 25–30 client accounts across various industries.Translate technical digital marketing updates into clear, client-friendly communication.Act as the main point of contact for all client queries, status updates, and feedback.Ensure project deliverables are met on time by coordinating efficiently with the internal team.Prioritize requests based on impact and team capacity — avoiding overload on any one specialist.Proactively report progress, task completions, and updates without needing reminders.Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams.Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp.Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics.Who are we looking for?Minimum 3 years of experience as an Account Manager, Client Success Manager or related field.Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc. Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads.Friendly, confident demeanor with a standout smile and energy that puts clients at ease.Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.Excellent organizational and time management abilities, with a keen attention to detail and strong project manage.Strategic thinking and problem-solving skills, with the ability to identify and fix issues proactively.Experience working in digital marketing agencies is required. Fluent in English, oral and written.Position: Client Success ManagerRemote Status: Fully RemoteSalary: 1800 - 2500Internal Job ID: 102
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Client Success Manager
2 semanas atrás
Goiânia, Brasil Bionic Talent Tempo inteiroClient Success Manager - 1035 - Brazil Apply for the Client Success Manager - 1035 - Brazil role at Bionic Talent . This position offers a monthly salary of 1800 - 2500 , with final compensation based on skills and experience. About the Client Our client is a results‑driven digital marketing agency partnering with businesses across various industries to...
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Client Success Manager
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Goiânia, Brasil Bionic Talent Tempo inteiroClient Success Manager - 1029 - Brazil at Bionic Talent This range is provided by Bionic Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About the client Our client is a results‑driven digital marketing agency that partners with businesses across various industries to grow their online...
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Goiânia, Brasil Bionic Talent Tempo inteiro**About the Client**:Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA. They are seeking an experienced Client Success Manager to join their team.**About the role**:**Professional fluency in English is essential.****Experience in digital marketing agencies is...
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Client Success Manager
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Goiânia, Brasil Bionic Talent Tempo inteiro**About the Client**:Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA. They are seeking an experienced client Success Manager to join their team.**About the role**:**Professional fluency in English is essential.****Experience in digital marketing agencies is...
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Goiânia, Brasil Bionic Talent Tempo inteiro1 day ago Be among the first 25 applicants This range is provided by Bionic Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range About the client: Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online...
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Client Success Manager
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Goiânia, GO, Brasil Bionic Talent Tempo inteiro**About the Client**: Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA. They are seeking an experienced Client Success Manager to join their team. **About the role**: **Professional fluency in English is essential.** **Experience in digital marketing agencies is...
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Goiânia, GO, Brasil Bionic Talent Tempo inteiro**About the Client**: Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA. They are seeking an experienced client Success Manager to join their team. **About the role**: **Professional fluency in English is essential.** **Experience in digital marketing agencies is...
