Key Account Manager

3 semanas atrás

Santo Amaro, Bahia, Brasil Novartis Farmacéutica Tempo inteiro

Responsible for key account management based in Belo Horizonte/MG. Manage the business relationship and activities with key accounts in order to foster and extend the relationship & obtain the sales targets. Develop and maintain relationships with key stakeholders within accounts, developing deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.

About the Role

Key responsibilities:

  • Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals - Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
  • Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts - Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account - Analyze market situation including competitive intelligence activities on key accounts and key competitors - Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans - Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
  • Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
  • Develop an effective sales team through training and coaching or management of key commercial programmes.
  • Experience in multinational pharmaceutical companies.
  • Strong knowledge in the Brazilian healthcare ecosystem, mainly in the private market.
  • Innovative & Analytical Technologies.
  • Good sales and commercial skills/experience.
  • Fluent in Portuguese.
  • Key account management experience.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us

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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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