Managing Consultant, Advisors Client Services, Strategy

3 semanas atrás

São Paulo, São Paulo, Brasil Mastercard Tempo inteiro
Overview

Managing Consultant, Advisors Client Services, Strategy & Transformation at Mastercard. This role with the Advisors & Consulting Services group focuses on acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Our Strategy & Transformation consultants lead clients through impactful decision-making, applying broad problem-solving techniques to improve the client's strategy, performance, and operations.

Roles And Responsibilities
  • Lead client engagements across a range of industries and problem statements
  • Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
  • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
  • Lead team to create insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
  • Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
  • Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
  • Provide on-the-job training, coaching, and mentorship to junior consultants
QualificationsBasic qualifications
  • Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
  • Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
  • Experience managing key client relationships
  • Knowledge of business KPIs, financials, and organizational leadership
  • Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
  • Logical, structured thinking, and affinity for numerical analysis
  • Advanced Word, Excel, and PowerPoint skills
  • Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
  • Ability to communicate effectively in English and the local office language (if applicable)
  • Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
  • Experience generating new knowledge or creating innovative solutions for a firm
  • Relevant industry expertise
  • MBA or master's degree with relevant specialization (not required)
Additional Information

OUR PURPOSE: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion for all employees that respects their strengths, views, and experiences.

Corporate Security Responsibility: All activities involving access to Mastercard assets, information, and networks come with inherent risk. All employees are responsible for information security and must:

  • Abide by Mastercard's security policies and practices
  • Ensure the confidentiality and integrity of the information being accessed
  • Report any suspected information security violation or breach
  • Complete all periodic mandatory security trainings
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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