Store Head

2 semanas atrás

Região Geográfica Intermediária de São Paulo São Paulo Brazil Tiffany & Co. Tempo inteiro

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Job Description

Tiffany & Co. is an international hallmark of quality, and our careers are no exception. We are looking for a people-motivated and sales-driven Store Head to lead our team. You will work closely with clients on the sales floor and effectively manage and inspire the team to success.

Your role in the Tiffany Legacy

Reporting to the Brazil Managing Director, you will be responsible for ensuring the store exceeds sales plan and profitability targets. You will effectively lead, develop, and support staff to meet and/or exceed individual sales plans with a strong focus on client development and providing outstanding client service. Your team will see you as a dynamic, attentive, and inspiring leader and mentor.

Responsibilities include, but are not limited to:

  • Lead, develop, and train the team, elevating and hiring talent to ensure a winning team and create a best-in-class service & selling organization;
  • Build relationships with internal and external clients, elevating the in-store experience and consistently delivering memorable moments;
  • Model and uphold Tiffany & Co. client service standards;
  • Ensure exceptional operational support to drive sales and service;
  • Deepen relationships with clients to achieve sales goals and foster lifetime loyalty and spend;
  • Become an expert on product and sales training modules;
  • Recruit and onboard new team members.

Blue Box. White Ribbon. That's a wrap.

To be the next Store Manager to join our team, you must have:

  • A minimum of five years of store management experience within a luxury retail environment;
  • Proficiency in English;
  • A keen eye for style and a passion for people;
  • Exceptional interpersonal and communication skills to work with a diverse client base;
  • The ability to be innovative and adaptable in various situations while representing the brand true to its legacy;
  • Flexibility to work non-traditional hours, including weekdays, weekends, late nights, and holidays;
  • A proven track record in sales generation and managing sales results;
  • The ability to develop new opportunities and maintain client relationships, ensuring brand recognition and market penetration;
  • Proficiency with Microsoft Office Suite, client tracking systems, and POS systems.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, Retail

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