Senior Operations Manager

Senior Manager - Tissue Operations - Brazil

RBW Consulting are partnered with a clinical-stage biopharmaceutical company developing next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies, the company is engineering precisely targeted, controlled and highly active T cell therapies that are designed to better recognise cancer cells, break down their defence mechanisms and eliminate these cells. They have a pipeline of product candidates in development for the treatment of haematological malignancies and solid tumours.

The Senior Manager - Tissue Operations is accountable for managing onboarding and on-going performance of Apheresis and Treatment Centres used for Clinical Chimeric Antigen Receptor (CAR) T-cell Therapies. This role will serve as the technical operations single point of contact for Apheresis and Treatment Centres located within the designated region and may require management of contract employees.

This role is remotely based to service designated regions. Regional travel up to 75% of time may be required.

Key Responsibilities

• Develop and foster relationships with Apheresis, Cell Lab and Treatment Centre Staff for assigned region.
• Work with Clinical and Commercial CAR-T teams to establish the apheresis collection footprint to support the clinical trial site plans for assigned region.
• Coordinate with internal teams and collection site staff to ensure all collection site onboarding activities are successfully completed and sites are prepared to perform collections within the required timelines.
• Communicate collection site on-boarding status to Clinical teams and develop and execute mitigation plans for any delayed timelines.
• Perform technical site assessments and train collection center staff on collection requirements and attend site audits as required.
• Provide Quality Systems support by participating in deviation activities and impact/investigation assessments for cell collection centers.
• Work with Quality Assurance and other internal business partners to monitor and assess vendor performance and capacity after site launch.
• Manage rollout of process changes to assigned sites. Collect VOC (voice of customer) and VOB (voice of business) feedback used for continuous operations improvement
• Collect and enter data into electronic data management systems
• Represent the department on cross-functional project teams, as requested.
• Comply with applicable SOP's and regulations.

Demonstrated skills and competencies:

P – Preferred

Experience

• Experience in Apheresis Operations Management, QA Operations, GMP production, GTP or other relevant operational areas
• Breadth of experience in regulated (GxP) environment, understanding of HTA (either hospital or pharmaceutical/biopharmaceutical company)
• Experience working in Apheresis, Cellular Therapy or Stem Cell Transplant programs
• Experience working with critical raw material suppliers or contract manufacturing organizations
• Experience in an operational role for supplier qualification and management of external Apheresis, Cellular Therapy or Stem Cell Transplant programs.
• Has successfully worked in a team-based environment.
• Experience in delivering process improvements, ideally in processes for qualification, training, and management of external cell procurement (Apheresis) suppliers.
• Experience managing contracts with external apheresis providers.
• Prior customer facing role in pharmaceutical/biotech industry

Qualifications

• Undergraduate degree in related science or nursing
• Advanced degree in related science or nursing
• Be fluent in English and Portuguese

Skills/Specialist knowledge

• Ability to rapidly solve problems and deal with organizational complexity
• Ability to prioritize and complete work with sense of urgency based on criticality
• Medical, scientific and clinical knowledge
• Knowledge of applicable regulations and standards
• High attention to detail skills
• High organization skills with ability to multi-task several tasks in parallel
• Customer-centricity — Consider the impacts of decisions on the customer (treatment centre), striving to ensure that process changes improve and do not impede customer service when possible, while ensuring compliance with regulations
• Excellent interpersonal and presentation skills to communicate effectively across all levels within the organization and multiple cultures

Please apply here and Harry Henson will be in touch to discuss your application further.

Revenue Operations Manager

About Singular

Singular is a leader in mobile marketing analytics, helping top brands unify marketing data, measure performance, and optimize growth.

We're looking for a Revenue Operations Manager to take ownership of our GTM tech stack, streamline systems and processes, and ensure our tools and data work in perfect sync to drive smarter, faster decision-making across sales and marketing.

About the Role

As the Revenue Operations Manager, you will own and optimize our entire go-to-market (GTM) tech stack. You'll be the architect and the mechanic, making sure our systems (like Salesforce, HubSpot, Apollo, Clay, Chili Piper, Gong, etc.) work in harmony, support efficient workflows, and surface the right insights to drive growth.

If you're passionate about eliminating bloat, streamlining tools, and enabling teams to move fast, we want to hear from you.

What You'll Do

• Own and optimize our GTM tech stack—evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow
• Serve as SFDC administrator and power user: manage workflows, fields, objects, and automation to ensure our CRM supports sales, marketing, and customer success
• Partner closely with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting
• Build and maintain reports/dashboards that help us track key metrics (e.g., pipeline velocity, conversion rates, campaign ROI)
• Lead tool onboarding and offboarding, including vendor management and training
• Be the go-to connector between systems, solving data gaps, syncing issues, and ensuring reliable reporting
• Stay ahead of new features and capabilities across our GTM tools, constantly improving how we work
• Continuously analyze GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements across sales, marketing, and customer touchpoints
• Support forecasting, capacity planning, and performance analysis to help leadership make informed, data-driven decisions

What You Bring to the Role

• Proven experience managing GTM tools, especially Salesforce, HubSpot, and at least 2–3 of the following: Apollo, Clay, Chili Piper, Gong
• Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions
• Hands-on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations
• Strong understanding of B2B revenue operations and the connection between sales, marketing, and customer success
• Ability to simplify complex tech ecosystems and eliminate unnecessary tools or processes
• Analytical mindset: you know your way around dashboards, attribution, and pipeline metrics
• Comfortable rolling up your sleeves but also thinking strategically about how tech can unlock growth
• Curious, fast learner, and a proactive problem-solver

Bonus Points

• One or more of the following Salesforce certifications:
• Salesforce Certified Advanced Administrator
• Salesforce Certified Platform App Builder
• Experience with data tools (e.g., Looker, Tableau, or similar)
• Experience supporting ABM or multi-touch attribution models

As a proud equal opportunity employer, we\'re committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We don\'t just accept differences — we celebrate you being who you are for the benefit of our employees, our products, and our community.

Remote Talent Acquisition Operations Manager

Ontem

At INDI, we\'re passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.

Overview of the role:

The Talent Acquisition Operations Manager position focuses on supporting the functional side of Talent Acquisition to help meet hiring goals. This role involves guiding recruitment teams, developing strategies for hiring processes, and collaborating with other departments to ensure recruitment practices align with business needs while monitoring metrics and improving systems.

Key responsibilities:

Guiding and supporting leaders within the Talent Acquisition function.

Developing strategies for improving hiring processes and team effectiveness.

Collaborating with other managers to keep recruitment processes current.

Monitoring key performance metrics within the team.

Analyzing data to identify opportunities for process improvement.

Requirements:

Leadership: Experience in operational roles.

Background: Experience in recruitment or HR operations is beneficial.

Approach: Proactive approach to management.

Language Skills: Good level of English.

• Flexibility: Choose where and how you work for enhanced creativity and innovation.

• Tailored Compensation: Personalize your earnings to suit your financial goals.

• Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.

• Autonomous Workflow: Take control of your schedule to achieve work-life balance.

• Well-being: Enjoy generous leave policies for rest and rejuvenation.

• Diversity & Inclusion: Thrive in a diverse and inclusive environment.

• Collaboration: Engage with industry leaders for collective growth.

• Development: Access mentorship and growth opportunities for continuous advancement.

If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply

Manager, Tissue Operations

Ontem

*Apheresis/Tissue Operations Manager: Part Time 1 Yr Contract Remote with Travel*

Must be fluent in English and Portuguese

Our client is a clinical-stage biopharmaceutical company developing next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies.

Role Summary

The Manager, Tissue Operations is accountable for managing onboarding and on-going performance of Apheresis and Treatment Centres used for Clinical Chimeric Antigen Receptor (CAR) T-cell Therapies. This role will serve as the technical operations single point of contact for Apheresis and Treatment Centres located within the designated region and may require management of contract employees.

This role is remotely based to service designated regions. Regional travel up to 75% of time may be required.

Key Responsibilities

• Develop and foster relationships with Apheresis, Cell Lab and Treatment Centre Staff for assigned region.
• Work with Clinical and Commercial CAR-T teams to establish the apheresis collection footprint to support the clinical trial site plans for assigned region.
• Coordinate with internal teams and collection site staff to ensure all collection site onboarding activities are successfully completed and sites are prepared to perform collections within the required timelines.
• Communicate collection site on-boarding status to Clinical teams and develop and execute mitigation plans for any delayed timelines.
• Perform technical site assessments and train collection center staff on collection requirements and attend site audits as required
• Provide Quality Systems support by participating in deviation activities and impact/investigation assessments for cell collection centers.
• Work with Quality Assurance and other internal business partners to monitor and assess vendor performance and capacity after site launch.
• Manage rollout of process changes to assigned sites.
• Collect VOC (voice of customer) and VOB (voice of business) feedback used for continuous operations improvement
• Collect and enter data into electronic data management systems
• Represent the department on cross-functional project teams, as requested.
• Comply with applicable SOP's and regulations.

Demonstrated skills and competencies:

Experience Required:

• Experience in Apheresis Operations Management, QA Operations, GMP production, GTP or other relevant operational areas
• Breadth of experience in regulated (GxP) environment, understanding of HTA (either hospital or pharmaceutical/biopharmaceutical company)
• Experience working with critical raw material suppliers or contract manufacturing organizations
• Has successfully worked in a team-based environment.
• Experience in delivering process improvements, ideally in processes for qualification, training, and management of external cell procurement (Apheresis) suppliers.
• Undergraduate degree in related science or nursing
• Be fluent in English and Portuguese

Experience Preferred:

• Experience working in Apheresis, Cellular Therapy or Stem Cell Transplant programs
• Experience in an operational role for supplier qualification and management of external Apheresis, Cellular Therapy or Stem Cell Transplant programs.
• Experience managing contracts with external apheresis providers.
• Prior customer facing role in pharmaceutical/biotech industry
• Advanced degree in related science or nursing

Skills/Specialist knowledge

• Ability to rapidly solve problems and deal with organizational complexity
• Ability to prioritize and complete work with sense of urgency based on criticality
• Medical, scientific and clinical knowledge
• Knowledge of applicable regulations and standards
• High attention to detail skills
• High organization skills with ability to multi-task several tasks in parallel
• Customer-centricity — Consider the impacts of decisions on the customer (treatment centre), striving to ensure that process changes improve and do not impede customer service when possible, while ensuring compliance with regulations
• Excellent interpersonal and presentation skills to communicate effectively across all levels within the organization and multiple cultures

Please apply here and Harry Henson will be in touch to discuss your application further.

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